QCI. More Than Technology. Understanding. Technology Stack

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Genesys Contact Center provides the best contact centre software to drive remarkable customer experiences for organisations of any size.

Microsoft Forms is an online surveys and polls creator to collect customer feedback, measure employee satisfaction, and organize team events.

QuestionPro is an online solution for survey designers that helps in the creation, distribution and recording of surveys to generate valuable business insights.

Amazon CloudFront is a content delivery web service.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

AWS CloudFormation gives users an easy way to model a collection of related AWS and third-party resources, provision them quickly and consistently, and manage them throughout their lifecycles, by treating infrastructure as code.

CloudFront is a content delivery network (CDN) offered by Amazon Web Services. Content delivery networks provide a globally-distributed network of proxy servers which cache content, such as web videos or other bulky media, more locally to consumers, thus improving access speed for downloading the content.

Jenkins is an open source automation server written in Java. Jenkins helps to automate the non-human part of the software development process, with continuous integration and facilitating technical aspects of continuous delivery. It is a server-based system that runs in servlet containers such as Apache Tomcat.

Microsoft Silverlight is a powerful development tool for creating engaging, interactive user experiences for Web and mobile applications.

Microsoft System Center provides solutions to simplify the deployment, configuration, management, and monitoring of the infrastructure.

Octopus Deploy is a fast, repeatable, reliable deployments. Octopus takes over where Continuous Integration server ends, enabling client to easily automate even the most complicated application deployments, whether on-premises or in the cloud.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Azure Blob storage is Microsoft's object storage solution for the cloud. Blob storage is optimized for storing massive amounts of unstructured data.

Docker is an open platform that enables developers and system administrators to create distributed applications.

IBM CICS Transaction Server is a family of scalable general-purpose transaction processing solutions

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Microsoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services.

Microsoft Exchange Online is a hosted email for business.

IIS (Internet Information Services) is an extensible web server created by Microsoft for use with Windows NT family

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Azure Stack Hub is an extension of Azure that provides a way to run applications in an on-premises environment and deliver Azure services in the datacenter.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

Chrome is a cross-platform web browser developed by Google.

COBOL (Common Business-Oriented Language) is a computer programming language designed for use in business, finance, and administrative systems and widely used in applications deployed on mainframe computers, such as large-scale batch and transaction processing jobs.

IBM Db2 is database software that can reliably handle multiple workloads and the latest version of Db2 is optimized to provide extreme performance while lowering costs.

ESRI Location analytics makes it possible for anyone to understand complex analysis and do their own queries to gain spatial insights

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

DocuWare is a document management system for transferring paper-based and digital assets into collective quantifiable resources. Emails, invoices, contracts and other business documents can be brought together and unified into a cohesive online information resource, eliminating the need for paper.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.

Rally Software is a Project Management tool that uses agile and lean methods to assist businesses through the software development process. With a dedicated focus on agile techniques, Rally helps software businesses of all sizes incrementally take up practices that shorten their development cycles and collaborate across distributed teams and silos.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

The Receptionist is the most versatile, effective and easy-to-use visitor management system available from offices with just a few employees to others over 3,000. The app is used by hundreds of businesses around the globe.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Microsoft SQL Server 2005 is a relational database system which was released in 2005.

Microsoft SQL Server 2008 is a relational database system which was released in 2008.

Microsoft System Center Operations Manager is a cross-platform data center monitoring system for operating systems. It uses a single interface that shows state, health and performance information of computer systems.

Oracle Forms is a software product for creating screens that interact with an Oracle database.

Teradata Database provides the flexible analytical engine in scalable and manageable relational database for data warehouse in organizations.

BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS) and HRIS tools to manage all aspects of the employee lifecycle.

MightyRecruiter is an end-to-end recruiting solution that makes previously manual, time-consuming tasks easy, quick, and effective.

Trello: A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.

Cisco Core Routers are designed to operate in the Internet backbone, or the core.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

DNS Made Easy is an exciting service which helps thousands of individuals get their business and ideas online everyday. Businesses around the world use DNS Made Easy each day to direct their traffic to their designated systems. There is no other service provider on the Internet that offers such a flexible web based Internet service system.

IBM mainframes are high-performance computers with large amounts of memory and processors with capability to process billions of simple calculations and transactions in real time.

Cisco Email Security protects against ransomware, business email compromise, spoofing, and phishing.

CyberArk is a security tool used for the security of privileged accounts through password management.

Informatica delivers enterprise data integration and management software powering analytics for big data and cloud.

Denodo delivers on-demand real-time data access to many sources as integrated data services with high performance using intelligent real-time query optimization, caching, in-memory and hybrid strategies.

Grow.com is a no-code full-stack business intelligence (BI) platform.

IBM Data Warehouse offers on-premises, on-cloud and integrated appliance data warehouse solutions, providing organizations with a high-performance and flexible data analytics foundation that delivers predictive insight for more data-driven decision-making.

OpenCV (Open Source Computer Vision Library) is an open source computer vision and machine learning software library. OpenCV was built to provide a common infrastructure for computer vision applications and to accelerate the use of machine perception in the commercial products.

Oracle Big Data offers solutions to help organize and analyze diverse data sources alongside existing data.

SAP Crystal Reports offers easy-to-use BI and reporting tool to design and deliver meaningful business reports.

SAP Crystal solutions include analytics and reporting software solutions for small and midsize businesses.

Teradata is a database and data analytics platform for a hybrid multi-cloud world. It solves the world's most complex data challenges at scale using an easy-to-use tool for self service data loading, discovery, machine learning, and advanced analytics without coding.

DocuSign is a secure, web-based Digital Transaction Management (DTM) platform and eSignature solution. 

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Fiserv they are focused on the financial industry, transforming how banks, credit unions and thrifts serve their tech savvy customers. Choose Fiserv as customer partner to gain vital, innovative technology expertise in information management products, services, and practices.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Microsoft FRx is a financial reporting application that gives midmarket segment and corporate businesses immediate control of the entire financial reporting.

Zuora to manage clients subscription billing with customizable invoices,tax management,billing in 200+ currencies,automated billing and billing rules.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.