Why RocketReach
More than 4.5 million businesses around the world use RocketReach.co. Some of largest companies in the world - Apple, Google, Amazon, Adobe, Morgan Stanley, trust RocketReach to power their sales, recruitment amd corp dev teams.
RocketReach is a young startup. In 2016, the company was started by 2 engineers as a side project. Today, we’re the world’s leading business insights platforms and the de-facto productivity solution for sales and recruitment teams at companies of all sizes, worldwide.
Top reasons why you should consider us
Engineering Driven: The founders are engineers themselves, and code almost every day. RocketReach has a high accountability, low overhead process. So no overpaid VPs, Directors, PRDs, no review meetings.
Data not egos: Product at RocketReach is driven by agility and experimentation. We push code to our live, production, user facing servers several times a day. Unknowns are resolved by trying it out, and observing outcomes.
Bootstrapped: We're not beholden to the whims of an "exit scenario" obsessed VC. No meddling board of Directors, so we can make decisions based on the long term goals of the company.
Exponential Growth: Every year since inception, our revenue has grown at a pace of 100+%. (i.e We've doubled every year.)
Profitable profitable: We're actually profitable (not cash flow positive, burning through millions to generate $1000s in income - but actually, comfortably profitable, with excellent margins).
Close knit, distributed: Rocketreach has less than 15 employees. We're spread around the globe, yet constantly in touch.
Careers at RocketReach
Sr. Software Development Engineer (Full Stack/Backend)
Is this the right job for you?
* You have a deep understanding of basic CS concepts - Operating Systems, Virtual Memory, TCP vs UDP, File Systems, Networks, Databases. * You understand modern Web Application Architectures - Single Page Applications, AJAX, CORS, JSONP, Cookies,Sessions, DB Caches. * Python, AWS, AngularJS highly desirable. * Unix is second nature to you. * You write clean, non-repetitive, structured code that can scale to millions of request per hour. * Science/Math Major required. * Bachelors in Computer Science, Computer Engineering, Information Technology, Information Services highly desirable * You like autonomy, and function well in low control/high uncertainty environments.
Perks and Benefits
* Company performance based incentives in a company that's experiencing explosive growth. * We have offices in 4 cities. But, we hire the best engineers, not the best located engineers. * Work from one of our offices, home or wherever there’s strong wifi. * Incredible amount of autonomy * Competitive benefits - medical, dental commute etc.
Sr. Software Development Engineer - FrontEnd
Is this the right job for you?
* You care about user experience, about building intuitive interfaces that don't need tutorials. * You obsess over every small visual detail - smooth rendering of fonts, right image formats, progressive CSS. * Your code is easy to understand, minimal and clean. * You know how to extract every single ounce of performance out of the browser. * You have a deep understanding of basic CS concepts - Operating Systems, Virtual Memory, TCP vs UDP, File Systems, Networks, Databases. * You understand modern Web Application Architectures - Single Page Applications, AJAX, CORS, JSONP, Cookies,Sessions, DB Caches. * AngularJS highly desirable. * You are comfortable in Unix like systems. * You like autonomy, and function well in low control/high uncertainty environments.
Perks and Benefits
* Company performance based incentives in a company that's experiencing explosive growth. * We have offices in 4 cities. But, we hire the best engineers, not the best located engineers. * Work from one of our offices, home or wherever there’s strong wifi. * Incredible amount of autonomy. * Competitive benefits - medical, dental commute etc.
Customer Happiness Ninja
When a user contacts RocketReach Support, we want them to feel welcomed and supported. They might need help with pricing, refunds, a new feature we've developed. They might even appreciate a warm, empathetic hug. Your job is to provide our users with the help and support they need.
Job Duties:
* Helping users sign up for paid plans. * Welcoming new users and shaping the on-boarding experience. * Basic Pre-sales/Account Management Tasks * Answering our live chat questions, responding to customer emails. * Evaluating and scoring new customer transactions to determine if they are fraudulent or valuable. * Manage responses to chargebacks & other payment processor operations. * Maintaining and improving clear, scalable, measurable process for making our customers more happy. * Occasionally, doing menial miscellany.
Is this the right job for you?
* Do have prior experience with online/email support Do you have prior experience working for a technology or tech-enabled company. Do you have a Bachelor's Degree If your answer to all 3 is a NO , please DO NOT APPLY.
Perks and Benefits
* Company performance based incentives in a company that's experiencing explosive growth. * Work from one of our offices (located all over the US, Canada), home or wherever there’s strong wifi. * Incredible amount of autonomy. * Competitive benefits - medical, dental commute etc.
We can't wait for you to join us.
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