Why RocketReach

More than 4.5 million businesses around the world use RocketReach.co. Some of the largest companies in the world - Apple, Google, Amazon, Adobe, Morgan Stanley, trust RocketReach to power their sales, recruitment and corp-dev teams.

RocketReach is an upstart. In 2016, the company was started by 2 engineers as a side project. In a few short years, we’ve grown organically to become one the largest business info-services platforms and the de-facto productivity solution for sales and recruitment teams at companies of all sizes, worldwide.


Top reasons why you should consider us

  • Engineering Driven: The founders are engineers themselves, and code almost every day. RocketReach has a high accountability, low overhead process. So no overpaid VPs, Directors, no 500 page PRDs, no review meetings.

  • Exponential Growth: Every year since inception, our revenue has grown at a pace of 100+%. i.e We've doubled or more every year, even through COVID.

  • Profitable not "Profitable": We're actually profitable. Not cash flow positive, burning through millions to generate $1000s in income - but actually, comfortably profitable, with excellent margins.

  • Data not egos: Product at RocketReach is driven by agility and experimentation. We push code to our live, production, user facing servers several times a day. Unknowns are resolved by trying it out, and observing outcomes.

  • Close knit, distributed: RocketReach has a small, but hyper productive team. We're spread around the globe, yet constantly in touch.

Careers at RocketReach

Updated: December 22nd, 2020

Account Executive


In This Role, You’ll Get To

* Effectively distill and deliver the RocketReach value proposition, demonstrating RocketReach’s product, integrations, and features via product demonstrations
* Manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers
* Dissect and qualify prospects’ business goals to determine if RocketReach can be a strategic investment for their business’ growth
* Overcome concerns and both business and technical roadblocks
* Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
* Help shape the quickly growing team, define processes used for efficient sales, and potentially take a leadership role within the Sales organization as opportunities arise

We Are Looking For People Who

* Have the desire and commitment to do what it takes to be successful in sales
* Have a positive outlook and a strong ability to take responsibility for their successes and failures
* Have exceptional consultative selling and closing skills
* Are top producers in their current role, and want quantifiable sales goals on a quarterly basis
* Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them
* Are excited to be a part of and have an impact on a rapidly growing, profitable startup
* Work collaboratively with marketing, and product to introduce and educate clients on new enhancements to RocketReach's platform

Background

* Bachelor’s degree or equivalent experience
* Ideally 1-2 years of SaaS account management experience
* Strong Microsoft Office skills
* CRM usage experience
* Strong ability to close sales
* Technology savvy

Compensation and Benefits

* Base salary + commissions
* Medical, Dental, Prescription, and Vision Insurance
* Life and Disability Insurance (supplemental)
Count me in!

Account Manager


In This Role, You’ll Get To

* Own customer accounts post-sale, primarily focused on three primary KPIs:
    * Retention
    * Satisfaction
    * Revenue Growth
* To drive these KPIs, you’ll use a number of tactics, including:
    * Develop a long-term strategy with clients meet their growth objectives using RocketReach
    * Develop the ability to understand and help to promote opportunities for service and tool expansion within a client organization
    * Be the primary point of contact with the client, establishing trust in the relationship
* Bring your creative thinking, strategies, and ideas to advance RocketReach’s values, build our culture, and execute on our vision for the future

We Are Looking For People Who

* Are adept at influencing and relationship building
* Ability to qualify opportunities quickly and execute
* Understand how to deliver a compelling message
* Are thoughtful, engaging, and energetic
* Are excited to be a part of and have an impact on a rapidly growing, profitable startup
* Have a positive outlook and excellent written and verbal communication skills
* Work collaboratively with sales, marketing, and product to introduce and educate clients on new enhancements to RocketReach's platform

Background

* Bachelor’s degree or equivalent experience
* Ideally 2-5 years of SaaS account management experience
* Strong Microsoft Office skills
* CRM usage experience
* Strong ability to close sales
* Technology savvy

Compensation and Benefits

* Base salary + commissions
* Medical, Dental, Prescription, and Vision Insurance
* Life and Disability Insurance (supplemental)
Count me in!

Sr. Software Development Engineer (Full Stack/Backend)


Is this the right job for you?

* You have a deep understanding of basic CS concepts - Operating Systems, Virtual Memory, TCP vs UDP, File Systems, Networks, Databases.
* You understand modern Web Application Architectures - Single Page Applications, AJAX, CORS, JSONP, Cookies,Sessions, DB Caches.
* Python, AWS, AngularJS highly desirable.
* Unix is second nature to you.
* You write clean, non-repetitive, structured code that can scale to millions of request per hour.
* Science/Math Major required.
* Bachelors in Computer Science, Computer Engineering, Information Technology, Information Services highly desirable
* You like autonomy, and function well in low control/high uncertainty environments.

Perks and Benefits

* Company performance based incentives in a company that's experiencing explosive growth.
* We have offices in 4 cities. But, we hire the best engineers, not the best located engineers.
* Work from one of our offices, home or wherever there’s strong wifi.
* Incredible amount of autonomy
* Competitive benefits - medical, dental commute etc.
Count me in!

Sr. Software Development Engineer - FrontEnd

Is this the right job for you?

* You care about user experience, about building intuitive interfaces that don't need tutorials.
* You obsess over every small visual detail - smooth rendering of fonts, right image formats, progressive CSS.
* Your code is easy to understand, minimal and clean.
* You know how to extract every single ounce of performance out of the browser.
* You have a deep understanding of basic CS concepts - Operating Systems, Virtual Memory, TCP vs UDP, File Systems, Networks, Databases.
* You understand modern Web Application Architectures - Single Page Applications, AJAX, CORS, JSONP, Cookies,Sessions, DB Caches.
* AngularJS highly desirable.
* You are comfortable in Unix like systems.
* You like autonomy, and function well in low control/high uncertainty environments.

Perks and Benefits

* Company performance based incentives in a company that's experiencing explosive growth.
* We have offices in 4 cities. But, we hire the best engineers, not the best located engineers.
* Work from one of our offices, home or wherever there’s strong wifi.
* Incredible amount of autonomy.
* Competitive benefits - medical, dental commute etc.
Count me in!

Customer Happiness Ninja

When a user contacts RocketReach Support, we want them to feel welcomed and supported. They might need help with pricing, refunds, a new feature we've developed. They might even appreciate a warm, empathetic hug. Your job is to provide our users with the help and support they need.

Job Duties:

* Helping users sign up for paid plans.
* Welcoming new users and shaping the on-boarding experience.
* Basic Pre-sales/Account Management Tasks
* Answering our live chat questions, responding to customer emails.
* Evaluating and scoring new customer transactions to determine if they are fraudulent or valuable.
* Manage responses to chargebacks & other payment processor operations.
* Maintaining and improving clear, scalable, measurable process for making our customers more happy.
* Occasionally, doing menial miscellany.

Is this the right job for you?

* Do have prior experience with online/email support
Do you have prior experience working for a technology or tech-enabled company.
Do you have a Bachelor's Degree
If your answer to all 3 is a NO , please DO NOT APPLY.

Perks and Benefits

* Company performance based incentives in a company that's experiencing explosive growth.
* Work from one of our offices (located all over the US, Canada), home or wherever there’s strong wifi.
* Incredible amount of autonomy.
* Competitive benefits - medical, dental commute etc.
Count me in!

We can't wait for you to join us.

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