Why RocketReach
More than 4.5 million businesses around the world use RocketReach.co. Some of the largest companies in the world - Apple, Google, Amazon, Adobe, Morgan Stanley, trust RocketReach to power their sales, recruitment and corp-dev teams.
RocketReach is an upstart. In 2016, the company was started by 2 engineers as a side project. In a few short years, we’ve grown organically to become one the largest business info-services platforms and the de-facto productivity solution for sales and recruitment teams at companies of all sizes, worldwide.
Top reasons why you should consider us
Engineering Driven: The founders are engineers themselves, and code almost every day. RocketReach has a high accountability, low overhead process. So no overpaid VPs, Directors, no 500 page PRDs, no review meetings.
Exponential Growth: Every year since inception, our revenue has grown at a pace of 100+%. i.e We've doubled or more every year, even through COVID.
Profitable not "Profitable": We're actually profitable. Not cash flow positive, burning through millions to generate $1000s in income - but actually, comfortably profitable, with excellent margins.
Data not egos: Product at RocketReach is driven by agility and experimentation. We push code to our live, production, user facing servers several times a day. Unknowns are resolved by trying it out, and observing outcomes.
Close knit, distributed: RocketReach has a small, but hyper productive team. We're spread around the globe, yet constantly in touch.
Careers at RocketReach
Account Executive
In This Role, You’ll Get To
* Effectively distill and deliver the RocketReach value proposition, demonstrating RocketReach’s product, integrations, and features via product demonstrations * Manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers * Dissect and qualify prospects’ business goals to determine if RocketReach can be a strategic investment for their business’ growth * Overcome concerns and both business and technical roadblocks * Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products * Help shape the quickly growing team, define processes used for efficient sales, and potentially take a leadership role within the Sales organization as opportunities arise
We Are Looking For People Who
* Have the desire and commitment to do what it takes to be successful in sales * Have a positive outlook and a strong ability to take responsibility for their successes and failures * Have exceptional consultative selling and closing skills * Are top producers in their current role, and want quantifiable sales goals on a quarterly basis * Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them * Are excited to be a part of and have an impact on a rapidly growing, profitable startup * Work collaboratively with marketing, and product to introduce and educate clients on new enhancements to RocketReach's platform
Background
* Bachelor’s degree or equivalent experience * Ideally 1-2 years of SaaS account management experience * Strong Microsoft Office skills * CRM usage experience * Strong ability to close sales * Technology savvy
Compensation and Benefits
* Base salary + commissions * Medical, Dental, Prescription, and Vision Insurance * Life and Disability Insurance (supplemental)Count me in!
Account Manager
In This Role, You’ll Get To
* Own customer accounts post-sale, primarily focused on three primary KPIs:
* Retention
* Satisfaction
* Revenue Growth
* To drive these KPIs, you’ll use a number of tactics, including:
* Develop a long-term strategy with clients meet their growth objectives using RocketReach
* Develop the ability to understand and help to promote opportunities for service and tool expansion within a client organization
* Be the primary point of contact with the client, establishing trust in the relationship
* Bring your creative thinking, strategies, and ideas to advance RocketReach’s values, build our culture, and execute on our vision for the future
We Are Looking For People Who
* Are adept at influencing and relationship building * Ability to qualify opportunities quickly and execute * Understand how to deliver a compelling message * Are thoughtful, engaging, and energetic * Are excited to be a part of and have an impact on a rapidly growing, profitable startup * Have a positive outlook and excellent written and verbal communication skills * Work collaboratively with sales, marketing, and product to introduce and educate clients on new enhancements to RocketReach's platform
Background
* Bachelor’s degree or equivalent experience * Ideally 2-5 years of SaaS account management experience * Strong Microsoft Office skills * CRM usage experience * Strong ability to close sales * Technology savvy
Compensation and Benefits
* Base salary + commissions * Medical, Dental, Prescription, and Vision Insurance * Life and Disability Insurance (supplemental)Count me in!
Sr. Software Development Engineer (Full Stack/Backend)
Is this the right job for you?
* You have a deep understanding of basic CS concepts - Operating Systems, Virtual Memory, TCP vs UDP, File Systems, Networks, Databases. * You understand modern Web Application Architectures - Single Page Applications, AJAX, CORS, JSONP, Cookies,Sessions, DB Caches. * Python, AWS, AngularJS highly desirable. * Unix is second nature to you. * You write clean, non-repetitive, structured code that can scale to millions of request per hour. * Science/Math Major required. * Bachelors in Computer Science, Computer Engineering, Information Technology, Information Services highly desirable * You like autonomy, and function well in low control/high uncertainty environments.
Perks and Benefits
* Company performance based incentives in a company that's experiencing explosive growth. * We have offices in 4 cities. But, we hire the best engineers, not the best located engineers. * Work from one of our offices, home or wherever there’s strong wifi. * Incredible amount of autonomy * Competitive benefits - medical, dental commute etc.Count me in!
Sr. Software Development Engineer - FrontEnd
Is this the right job for you?
* You care about user experience, about building intuitive interfaces that don't need tutorials. * You obsess over every small visual detail - smooth rendering of fonts, right image formats, progressive CSS. * Your code is easy to understand, minimal and clean. * You know how to extract every single ounce of performance out of the browser. * You have a deep understanding of basic CS concepts - Operating Systems, Virtual Memory, TCP vs UDP, File Systems, Networks, Databases. * You understand modern Web Application Architectures - Single Page Applications, AJAX, CORS, JSONP, Cookies,Sessions, DB Caches. * AngularJS highly desirable. * You are comfortable in Unix like systems. * You like autonomy, and function well in low control/high uncertainty environments.
Perks and Benefits
* Company performance based incentives in a company that's experiencing explosive growth. * We have offices in 4 cities. But, we hire the best engineers, not the best located engineers. * Work from one of our offices, home or wherever there’s strong wifi. * Incredible amount of autonomy. * Competitive benefits - medical, dental commute etc.Count me in!
Customer Happiness Ninja
When a user contacts RocketReach Support, we want them to feel welcomed and supported. They might need help with pricing, refunds, a new feature we've developed. They might even appreciate a warm, empathetic hug. Your job is to provide our users with the help and support they need.
Job Duties:
* Helping users sign up for paid plans. * Welcoming new users and shaping the on-boarding experience. * Basic Pre-sales/Account Management Tasks * Answering our live chat questions, responding to customer emails. * Evaluating and scoring new customer transactions to determine if they are fraudulent or valuable. * Manage responses to chargebacks & other payment processor operations. * Maintaining and improving clear, scalable, measurable process for making our customers more happy. * Occasionally, doing menial miscellany.
Is this the right job for you?
* Do have prior experience with online/email support Do you have prior experience working for a technology or tech-enabled company. Do you have a Bachelor's Degree If your answer to all 3 is a NO , please DO NOT APPLY.
Perks and Benefits
* Company performance based incentives in a company that's experiencing explosive growth. * Work from one of our offices (located all over the US, Canada), home or wherever there’s strong wifi. * Incredible amount of autonomy. * Competitive benefits - medical, dental commute etc.Count me in!
We can't wait for you to join us.
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