ContactPoint 360 Technology Stack

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Adobe Creative Cloud is a set of applications and services used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.

Azure Resource Manager is the deployment and management service for Azure.

CircleCI is the best platform for software teams looking to rapidly build quality projects, at scale. Their intelligent continuous integration and delivery tools are simple yet powerful. Their aim is to provide the wisdom of a connected development ecosystem to every team member making technology decisions.

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

GNU Make is a tool which controls the generation of executables and other non-source files of a program from the program's source files. Make gets its knowledge of how to build program from a file called the makefile, which lists each of the non-source files and how to compute it from other files.

GoDaddy's website builder, formally called Websites+ Marketing, is an online editing and publishing tool that helps users make a responsive website with no technical knowledge required.

J2EE (by Oracle) is a platform-independent, Java-centric environment from Sun for developing, building and deploying Web-based enterprise applications online

Adobe XD is an all-in-one UX/UI solution for designing websites, mobile apps and more. 

Canva is a graphic design tool for creating marketing material, documents & presentations using a drag & drop editor and a library of customizable templates.

Google Marketing Platform is a unified advertising and analytics platform that enables stronger collaboration for your marketing teams.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.

AdRoll is a widely-used ad retargeting platform that is used by a number of brands to retarget users with ads across social media, mobile, and the web. AdRoll offers solutions for both enterprises and agencies of all sizes. The retargeting app helps user to reach site visitors at the most optimal time with the most appropriate ad on any screen.

CIENCE is B2B Lead Generation Platform

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Google AdWords lets create ads that appear in Google search results for certain keywords in certain regions, driving more qualified traffic to their website.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

HubSpot offers a full platform of marketing, sales, customer service, and CRM software.

HubSpot's marketing software is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place.

Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.

Azure Blob storage is Microsoft's object storage solution for the cloud. Blob storage is optimized for storing massive amounts of unstructured data.

Azure Site Recovery can protect Microsoft Hyper-V, VMware, and physical servers, and you can use Azure or your secondary datacenter as your recovery site.

Azure Virtual Machines an on-demand, scalable computer resource that is available in Azure.

Microsoft Azure Site Recovery is an organization clients need to adopt a business continuity and disaster recovery (BCDR) strategy that keeps their data safe, and their apps and workloads up and running, when planned and unplanned outages occur.

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

Terraform is a tool for building, changing, and versioning infrastructure safely and efficiently.

Angular is a development platform for building mobile and desktop web applications using Typescript/JavaScript and other languages.

Azure SQL Database is a fully managed platform as a service (PaaS) database engine that handles most of the database management functions such as upgrading, patching, backups, and monitoring without user involvement.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.

Google Charts provides interactive charts for browsers and mobile devices.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

Java is a programming language and computing platform.

JavaScript is the programming language of HTML and the Web.

Zipwire from Aspect helps to bring user contact center to the cloud with support for multichannel interactions and real-time data.

Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.

Cisco Webex Meetings is a video conferencing service for the enterprise, offering highly secure integrated audio, video, and content sharing from the Cisco Webex cloud.

GoToWebinar is a collaboration tool user can use to conduct "do-it-yourself"" webinars

Microsoft Office 365 provides web, desktop, and mobile apps for outlook, word, excel, powerpoint, onenote, publisher, skype, onedrive, exchange online.

Rogers Communications is a Canadian communications and media company operating primarily in the fields of wireless communications, cable television, telephone and internet services.

Salesforce Marketing Cloud, the marketing solution to increase engagement with every consumer.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Azure Active Directory (Azure AD) is enterprise cloud-based identity and access management (IAM) solution.

Application Centric Infrastructure (ACI) simplifies, optimizes, and accelerates the application deployment lifecycle in next-generation data centers and clouds.

ESET internet security solutions deliver proactive, multi-layered protection, including antivirus, anti-phishing, exploit blocker and more, to protect the business from all known and emerging malware and threats.

Azure Active Directory is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 and a world of non-Microsoft SaaS applications.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Azure Cosmos DB is globally-distributed, fully-managed NoSQL database for modern application development.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

Microsoft Azure Functions is an event-driven serverless compute platform which helps users to build and debug workload volumes by managing infrastructure,

Azure Cost Management is a SaaS solution that empowers organizations to monitor, allocate, and optimize cloud spend in a multi-cloud environment.

Shortlist is a beautiful, simple, easy to use contractor management software. They make it easy for companies to on-board, manage and pay their external workers.

BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS) and HRIS tools to manage all aspects of the employee lifecycle.

Hourly is a people platform that makes it easy for small business owners to track time, run payroll and get workers comp for their employees.

Microsoft Academic Knowledge Exploration Service (MAKES) offers a fast and effective way to add interactive academic search and refinement to applications.

TalentLMS creates the leanest, most intuitive and hassle-free learning experience possible. An online learning platform that's immediately accessible but also offers power and flexibility to spare.

Trello: A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.

Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.

Calabrio is customer experience intelligence company that empowers organizations to enrich human interactions.

CallMiner is a SaaS-based, customer engagement and speech analytics platform that leverages AI and machine learning to capture, transcribe and reveal insight from customer interactions.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

HubSpot Forms are easy to build with drag & drop interface, users can add forms to HubSpot landing pages, or embed them on any website page.

Salesforce Community Cloud is an online community platform.

Salesforce Service Cloud is a comprehensive service management platform that enables organisations to work with customers and channel partners to provide excellent service efficiently.

Scorebuddy is used to score customer service interactions in a contact centre. This quality monitoring application allows managers to score employee performance across teams, channels, supervisors and interactions. All scores are in one place and there is a wide variety or reporting and analytics available.

UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques.

Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.

Cisco Catalyst 6500 Series Switches are widely deployed campus backbone switches. They are optimized for Multigigabit Ethernet services to help you protect your network investment.

Cisco Nexus 7000 switches deliver a comprehensive Cisco NX-OS feature set and open-source programmable tools for software-defined networking (SDN) deployments.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

GoDaddy Inc. designs and develops cloud-based technology products for small businesses, Web design professionals, and individuals in the United States and internationally. It provides domain name registration product that enables to engage customers at the initial stage of establishing a digital identity; hosting products, such as shared Website hosting, Website hosting on virtual private servers and virtual dedicated servers, managed hosting, and security.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Google Translate is a multilingual neural machine translation service developed by Google, to translate text, documents and websites from one language into another.

Grow.com is a no-code full-stack business intelligence (BI) platform.

Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.

Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based insights across all devices.

Pandas is an open source Python package that is most widely used for data science/data analysis and machine learning tasks.

WordStream for PPC is a robust platform for managing pay-per-click marketing efforts involving large numbers of keywords. WordStream turns your private keyword data into profit-driving PPC campaigns.

QlikView is a business discovery platform which delivers self-service BI and insights by providing teams with the tools to build guided analytics applications.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

WooCommerce is an eCommerce plugin for Wordpress

WordPress Themes are ready-made layouts created for WordPress