Craig Byk Email & Phone Number
VP, Strategic Client Partnerships @ ContactPoint 360
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Craig Byk Location
- Whitby, ON, CA
Craig Byk Work
- VP, Strategic Client Partnerships @ (February 2026 - Present)
- VP, Processing and Underwriting @ (September 2020 - May 2025)
- Director of Processing and Underwriting @ (April 2019 - September 2020)
- Operations Manager @ (February 2017 - April 2019)
- Director, Training and Recruitment @ (September 2013 - June 2016)
- Global Director, Operational Excellence @ Allied Global Holdings Inc (March 1996 - September 2013)
- Collection Manager @ Total Credit Recovery (March 1993 - March 1996)
Craig Byk Education
- Politics, Economics at David and Mary Thompson High School
- University of Glasgow
Craig Byk Skills
- Leadership
- Customer Experience
- BPO
- Call Center
- Account Management
- Customer Retention
- Data Analysis
- Customer Satisfaction
- Business Analysis
- Credit Risk
- Vendor Management
- Team Management
- Best Execution
- Process Improvement
- Negotiation
- Strategic Planning
- Strategy
- Workforce Management
- Operations
- Predictive Dialers
- IVR
- Operations Management
- Contact Centers
- Android
- Credit
- Training
- Time Management
- Employee Training
- Community Outreach
- Customer Service
- Social Media Marketing
- Best Practices
- Business Process Improvement
- Management
- Call Center Development
- Inbound Marketing
- Credit Scoring
- Coaching
- Marketing Communications
- Public Relations
- Outsourcing
- Recoveries
- Analytics
- Marketing Strategy
- Call Centers
- Recruiting
- Dialers
- Executive Coaching
Craig Byk Summary
- Craig Byk, based in Whitby, ON, CA, is currently a VP, Strategic Client Partnerships at ContactPoint 360. Craig Byk brings experience from previous roles at LendCare, LendCare Capital Inc. and Bill Gosling Outsourcing. Craig Byk holds a Politics, Economics at David and Mary Thompson High School. With a robust skill set that includes Leadership, Customer Experience, BPO, Call Center, Account Management and more.
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