Craig Byk Email & Phone Number
VP, Strategic Client Partnerships @ ContactPoint 360
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Craig Byk Location
- Whitby, ON, CA
Craig Byk Work
- VP, Strategic Client Partnerships @ (February 2026 - Present)
- VP, Processing and Underwriting @ (September 2020 - May 2025)
- Director of Processing and Underwriting @ (April 2019 - September 2020)
- Operations Manager @ (February 2017 - April 2019)
- Director, Training and Recruitment @ (September 2013 - June 2016)
- Global Director, Operational Excellence @ Allied Global Holdings Inc (March 1996 - September 2013)
- Collection Manager @ Total Credit Recovery (March 1993 - March 1996)
Craig Byk Education
- University of Glasgow
- Politics, Economics at David and Mary Thompson High School
Craig Byk Skills
- Account Management
- Analytics
- Android
- BPO
- Banking
- Best Execution
- Best Practices
- Business Analysis
- Business Process Improvement
- Call Center
- Call Center Development
- Call Centers
- Coaching
- Community Outreach
- Contact Centers
- Credit
- Credit Risk
- Credit Scoring
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- Dialers
- Employee Training
- Executive Coaching
- IVR
- Inbound Marketing
- Leadership
- Management
- Marketing Communications
- Marketing Strategy
- Negotiation
- Operations Management
- Outsourcing
- Predictive Dialers
- Process Improvement
- Public Relations
- Recoveries
- Recruiting
- Social Media Marketing
- Strategic Planning
- Strategic Thinking
- Strategy
- Team Management
- Time Management
- Training
- Vendor Management
- Workforce Management
- Operations
Craig Byk Summary
- Craig Byk, based in Whitby, ON, CA, is currently a VP, Strategic Client Partnerships at ContactPoint 360. Craig Byk brings experience from previous roles at LendCare and Bill Gosling Outsourcing. Craig Byk holds a University of Glasgow. With a robust skill set that includes Account Management, Analytics, Android, BPO, Banking and more.
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