Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices. As founding partner of the American Customer Satisfaction Index (ACSI®), CFI Group is the only company within the United States licensed to apply customized ACSI methodology in both the private and public sectors. Using this patented technology and top research experts, CFI Group uncovers the business drivers and financial impact of customer experience.
View Top Employees from CFI Group| Website | http://cfigroup.com |
| Revenue | $30 million |
| Funding | $950000 |
| Employees | 131 (100 on RocketReach) |
| Founded | 1988 |
| Address | 3916 Ranchero Dr, Ann Arbor, Michigan 48108, US |
| Phone | (734) 930-9090 |
| Fax | (734) 930-0911 |
| Technologies |
JavaScript,
HTML,
PHP
+55 more
(view full list)
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| Industry | Business Consulting and Services, Business Services General, Analytics, Customer Satisfaction Measurement, Business Services, Data and Analytics, Customer Experience Analytics, Customer Service, Financial Services, Information Technology, Market Research, Design |
| Web Rank | 859550 |
| Web Visits | 53490 |
| Keywords | Customer Satisfaction, Customer Experience, Voice Of The Customer |
| Competitors | Foresee Results Inc, J.D. Power, Kline & Company, Market Probe, SMG - Service Management Group |
| SIC | SIC Code 87 Companies, SIC Code 873 Companies |
| NAICS | NAICS Code 5416 Companies, NAICS Code 54 Companies, NAICS Code 541 Companies, NAICS Code 541611 Companies, NAICS Code 54161 Companies |
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CFI Group Questions
The CFI Group annual revenue was $30 million in 2024.
Chuck Shaver is the Chief Information Security Officer of CFI Group.
100 people are employed at CFI Group.
CFI Group is based in Ann Arbor, Michigan.
The NAICS codes for CFI Group are [5416, 54, 541, 541611, 54161].
The SIC codes for CFI Group are [87, 873].
Top CFI Group Employees
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ViewChuck Shaver
Chief Information Security Officer at CFI Group
Ann Arbor, Michigan, United States24 -
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