Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices. As founding partner of the American Customer Satisfaction Index (ACSI®), CFI Group is the only company within the United States licensed to apply customized ACSI methodology in both the private and public sectors. Using this patented technology and top research experts, CFI Group uncovers the business drivers and financial impact of customer experience.
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CFI Group Questions
The CFI Group annual revenue was $23.3 million in 2026.
Matt Browning is the CEO of CFI Group.
53 people are employed at CFI Group.
CFI Group is based in Ann Arbor, Michigan.
The NAICS codes for CFI Group are [54, 5416, 541611, 541, 54161].
The SIC codes for CFI Group are [87, 873].
Top CFI Group Employees
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Matt Browning
Chief Executive Officer at CFI Group
Ann Arbor, MI, US24 -
John Cattier
CFO at CFI Group
Ann Arbor, MI, US25+ -
Ricke Stauffer
VP of Engineering and Innovation, CISO at CFI Group
Ann Arbor, MI, US45+ -
Bob Bobw
Cfo at CFI Group
Esbon, KS, US14 -
Kristine Periord
Director of Operations at CFI Group
Ann Arbor, MI, US24 -
Rodger Park
Director of Customer Analytics at CFI Group
Ann Arbor, MI, US25+ -
Suzanne Anschuetz
Accounting Manager at CFI Group
Tecumseh, MI, US25 -
Amber Bell
Account Development Manager at CFI Group
Ann Arbor, MI, US1 -
Anders Frisk
Chief Executive Officer at CFI Group
Stockholm, SE -
23
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