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CFI Group Information

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Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices. As founding partner of the American Customer Satisfaction Index (ACSI®), CFI Group is the only company within the United States licensed to apply customized ACSI methodology in both the private and public sectors. Using this patented technology and top research experts, CFI Group uncovers the business drivers and financial impact of customer experience.

Website https://cfigroup.com/
Revenue $23.3 million
Funding $950000
Employees 122 (64 on RocketReach)
Founded 1988
Address 4750 Venture Dr Suite 400, Ann Arbor, Michigan 48108, US
Phone (734) 930-9090
Fax (734) 930-0911
Technologies
Industry Business Consulting and Services, Business Services General, Analytics, Customer Satisfaction Measurement, Business Services, Data and Analytics, Customer Experience Analytics, Customer Service, Financial Services, Information Technology, Market Research, Design
Web Rank 859550
Web Visits 53490
Keywords Customer Experience Measurement, Customer Satisfaction, Market Research, Customer Insights, Business Insights, Voice Of Customer, Business Intelligence, Data Analytics, Brand Insights, Market Analysis, Data Driven Decisions, Competitive Analysis, Customer Feedback, Customer Loyalty, Customer Segmentation, Customer Surveys, Customer Journey Mapping, Qualitative Research
Competitors IBM, Medallia, SurveyMonkey, UserTesting, Qualtrics, Voxpopme, Forsta, Satmetrix, Zendesk Sell, Typeform +44 more (view full list)
SIC SIC Code 873 Companies, SIC Code 87 Companies
NAICS NAICS Code 5416 Companies, NAICS Code 54161 Companies, NAICS Code 54 Companies, NAICS Code 541611 Companies, NAICS Code 541 Companies

CFI Group Questions

The CFI Group annual revenue was $23.3 million in 2026.

John Cattier is the CFO of CFI Group.

64 people are employed at CFI Group.

CFI Group is based in Ann Arbor, Michigan.

The NAICS codes for CFI Group are [5416, 54161, 54, 541611, 541].

The SIC codes for CFI Group are [873, 87].

Top CFI Group Employees

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