Forsta Information

Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique the first customer we figure out is you. Forsta is the new frontier of experience and research technology — a technology company with a difference. The difference is that we collaborate. We listen, we design the solution together. We adapt our market leading experience and research technology to our clients' needs, not the other way around. We exist to inform and inspire the decision makers. Forsta powers the HX (Human Experience) Platform – an award winning comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, helps thousands of organizations across a variety of industries, including financial services, hospitality, market research, professional services, retail, and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer and a Leader in the G2 Grid® for Experience Management software, Text Analysis software and Survey software. Our award-winning Forsta HX platform has been recognized in the TMC CUSTOMER Experience Innovation Awards. Forsta is a Press Ganey company.