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Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment.

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Ticker MDLA
Revenue $402 million
Funding $1.2 billion
Employees 2,734 (2,734 on RocketReach)
Founded 2001
Address 6220 Stoneridge Mall Rd 2nd Floor, Pleasanton, California 94588, US
Phone (650) 321-3000
Industry Business Services, Software Development, Software Development & Design, Customer Experience Management, Software, Technology, Business Intelligence (Data/Text Analytics), Enterprise Feedback Management, Social Media, Text Analytics
Keywords Customer Experience, Employee Experience, Customer Feedback, Patient Experience
Competitors ERC (Enhanced Recovery Company), NICE, Qualtrics, Sitecore, iSON Technologies - Leading IT Company in Africa and Middle East
SIC SIC Code 73 Companies, SIC Code 737 Companies
NAICS NAICS Code 54191 Companies, NAICS Code 541910 Companies, NAICS Code 51 Companies, NAICS Code 54 Companies, NAICS Code 5112 Companies, NAICS Code 511 Companies, NAICS Code 5419 Companies, NAICS Code 541 Companies

Medallia Questions

The Medallia annual revenue was $402 million in 2024.

Leslie Stretch is the President and Chief Executive Officer of Medallia.

2,734 people are employed at Medallia.

Medallia is based in Pleasanton, California.

The NAICS codes for Medallia are [54191, 541910, 51, 54, 5112, 511, 5419, 541].

The SIC codes for Medallia are [73, 737].

Top Medallia Employees

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