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Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

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The Twilio annual revenue was $4.3 billion in 2026.

Mark Simms is the CTO of Twilio.

5,646 people are employed at Twilio.

Twilio is based in San Francisco, California.

The NAICS codes for Twilio are [5182, 51, 518210, 517, 5179, 51821, 518].

The SIC codes for Twilio are [73, 737].

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