NICE Satmetrix holistic Voice of the Customer (VOC) solution powers enterprises to combine and analyze millions of customer interactions, solicited feedback, and operational data to uncover blind spots, increase customer satisfaction, and improve agent performance. The world’s leading VOC solution for organizations that rely on the strategic value of the contact center, NICE Satmetrix VOC enables companies of all sizes across the globe to act on feedback and transform the customer experience at scale. A complete VOC solution unified with CXone and the NICE portfolio, NICE Satmetrix delivers superior analytics to operationalize feedback on the frontline and across the comprehensive customer journey.
View Top Employees from Satmetrix| Website | http://www.satmetrix.com |
| Revenue | $17.2 million |
| Funding | $52.1 million |
| Employees | 95 (95 on RocketReach) |
| Founded | 1997 |
| Address | 1820 Gateway Drive Suite 300, San Mateo, California 94404, US |
| Phone | (650) 227-8300 |
| Technologies |
JavaScript,
HTML,
PHP
+80 more
(view full list)
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| Industry | Software, Software Development, Software General, Loyalty Programs, SaaS, Media and Information Services (B2B), Net Promoter, Sales and Marketing, Business/Productivity Software, Customer Experience Management, Net Promoter Score, Customer Retention, Analytics |
| Web Rank | 63851 |
| Web Visits | 955510 |
| Keywords | Net Promoter Score, Prevalence, Bkk, 체지방률 낮추기, Drop Down Button Excel, Tottenham Watford Rating, Csat Nps, Nps And Ecommerce, Net Promoter Score Leaders 2019, Nps Score Of 48 What Does It Mean |
| Competitors | Avertra Corp, Katabat, PTP, Paytronix, TRP |
| SIC | SIC Code 873 Companies, SIC Code 87 Companies |
| NAICS | NAICS Code 54191 Companies, NAICS Code 54 Companies, NAICS Code 5419 Companies, NAICS Code 541910 Companies, NAICS Code 541 Companies |
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Satmetrix Questions
The Satmetrix annual revenue was $17.2 million in 2024.
Heidi Tretheway is the Vice President Marketing of Satmetrix.
95 people are employed at Satmetrix.
Satmetrix is based in San Mateo, California.
The NAICS codes for Satmetrix are [54191, 54, 5419, 541910, 541].
The SIC codes for Satmetrix are [873, 87].
Top Satmetrix Employees
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ViewEdward Carter
Director, Global Customer Success at Satmetrix
Salt Lake City, Utah, United States21 -
32
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