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Satmetrix Information

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NICE Satmetrix holistic Voice of the Customer (VOC) solution powers enterprises to combine and analyze millions of customer interactions, solicited feedback, and operational data to uncover blind spots, increase customer satisfaction, and improve agent performance. The world’s leading VOC solution for organizations that rely on the strategic value of the contact center, NICE Satmetrix VOC enables companies of all sizes across the globe to act on feedback and transform the customer experience at scale. A complete VOC solution unified with CXone and the NICE portfolio, NICE Satmetrix delivers superior analytics to operationalize feedback on the frontline and across the comprehensive customer journey.

Website http://www.satmetrix.com
Revenue $412.5 million
Funding $52.1 million
Employees 86 (47 on RocketReach)
Founded 1997
Address 1820 Gateway Drive Suite 300, San Mateo, California 94404, US
Phone +1 650-227-8300
Technologies
Industry Software, Software Development, Software General, Loyalty Programs, SaaS, Media and Information Services (B2B), Net Promoter, Sales and Marketing, Business/Productivity Software, Customer Experience Management, Net Promoter Score, Customer Retention, Analytics
Web Rank 63851
Web Visits 955510
Keywords Voice Of Customer, Customer Experience Management, Customer Satisfaction, Customer Feedback Analysis, Customer Analytics, Customer Feedback Software, Customer Insights, Feedback Management, Cx Software, Customer Service Analytics, Survey Platform, Customer Journey Mapping, Customer Data Platform, Customer Relationship Management, Customer Engagement Platform, Operational Data Analysis, Business Intelligence
Competitors HubSpot, Zendesk Sell, NICE, Verint, Qualtrics, SurveyMonkey, Medallia, Pendo.io, InMoment, Smart Consumer Florida +34 more (view full list)
SIC SIC Code 87 Companies, SIC Code 873 Companies
NAICS NAICS Code 541 Companies, NAICS Code 5419 Companies, NAICS Code 54 Companies, NAICS Code 541910 Companies, NAICS Code 54191 Companies

Satmetrix Questions

The Satmetrix annual revenue was $412.5 million in 2026.

Jesus Holdre is the VP of Finance of Satmetrix.

47 people are employed at Satmetrix.

Satmetrix is based in San Mateo, California.

The NAICS codes for Satmetrix are [541, 5419, 54, 541910, 54191].

The SIC codes for Satmetrix are [87, 873].

Top Satmetrix Employees

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