CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. CallMiner captures and analyzes 100% of omnichannel customer interactions, delivering deep intelligence to optimize processes, enhance agent performance, and automate workflows and conversations at scale. With advanced AI and industry-leading analytics, CallMiner helps organizations transform customer insights into operational efficiency, cost reductions, and faster, data-driven business decisions. CallMiner is trusted to improve CX for leading brands across technology, media and telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality.
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The CallMiner annual revenue was $84 million in 2026.
Jeff Gallino is the CEO of CallMiner.
265 people are employed at CallMiner.
CallMiner is based in Waltham, Massachusetts.
The NAICS codes for CallMiner are [56, 54151, 541513, 5415, 54, 541].
The SIC codes for CallMiner are [73, 737].