CallMiner uses 136 technologies like Amazon CloudFront, Amazon Machine Learning, and Amazon s3. View CallMiner's complete Tech Stack.
CallMiner Devops And Development Technology
Amazon CloudFront is a content delivery web service.
Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.
Docker Cloud allows IT Ops team to deploy & manage Dockerized applications, from single container apps to distributed microservices stacks to any infrastructure.
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.
Jenkins is an open source automation server written in Java. Jenkins helps to automate the non-human part of the software development process, with continuous integration and facilitating technical aspects of continuous delivery. It is a server-based system that runs in servlet containers such as Apache Tomcat.
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.
Kubernetes helps to manage a cluster of Linux containers as a single system to accelerate development and simplify operations.
Octopus Deploy is a fast, repeatable, reliable deployments. Octopus takes over where Continuous Integration server ends, enabling client to easily automate even the most complicated application deployments, whether on-premises or in the cloud.
CallMiner Business Intelligence And Analytics Technology
Amazon Machine Learning is a service that allows to develop predictive applications by using algorithms, mathematical models based on the user's data.
DataRobot provides predictive analytics in the cloud.
Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upsell & more.
Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.
Keras is an API designed for human beings, not machines. it offers consistent & simple APIs, it minimizes the number of user actions required for common use cases, and it provides clear & actionable error messages. It is a central part of the tighly-connected TensorFlow 2.0 ecosystem.
Nessus is a proprietary vulnerability scanner developed by Tenable, Inc.
CallMiner Platform And Storage Technology
Cloud based storage systems by AWS.
Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
Amazon WorkMail is a secure, managed business email and calendar service.
Dimension Data offers design, development, and management solutions for IT networks and applications.
EMC Atmos is a cloud storage services platform developed by EMC Corporation. Atmos can be deployed as either a hardware appliance or as software in a virtual environment. The Atmos technology uses an object storage architecture designed to manage petabytes of information and billions of objects across multiple geographic locations as a single system.
EMC Avamar: Fast, efficient data backup and recovery through a complete software and hardware solution. Equipped with integrated variable-length deduplication technology, Avamar facilitates fast, daily full backups for virtual environments, remote offices, enterprise applications, network-attached storage (NAS) servers, and desktops/laptops.
EMC Elastic Cloud Storage (ECS), formerly Project Nile, is an object storage software product marketed by EMC Corporation. ECS was designed to adhere to several tenets of object storage, including scalability, data resiliency and to take advantage of existing or new commodity server hardware in order to manage costs. It is marketed as software-defined storage.
EMC SourceOne Archiving Family: Advanced archiving software that improves user productivity, providing seamless access to archived email, files, and Microsoft SharePoint content. Proactive information management helps with litigation readiness and a centralized archive accelerates high-volume discovery searches and enables secure legal holds.
CallMiner Marketing Technology
Amazon SES is an outbound-only email-sending service built on the reliable and scalable infrastructure.
C3 Metrics is an online media analytics and optimization platform providing products for agencies, brands, publishers, networks and DSPs.
Emma Email Marketing is a web-based service that enables users to create, send and track email campaigns and surveys.
Google Tag Manager helps marketers control the end-to-end process of adding website tags.
Higher Logic Marketing Automation Enterprise powered by Real Magnet is a leading marketing automation platform that helps businesses attract, engage and deliver better email, marketing, social and mobile campaigns.
MailChimp Marketing is a marketing automation platform designed and developed for businesses using email to reach out to their target markets
Marketo provides a complete marketing software platform to businesses of all sizes with tools for marketing automation, campaign management, and lead nurturing
LookBookHQ is a content engagement platform enabling users to create personalized content experiences and allowing prospects to set their own progression pace .
CallMiner Sales Technology
An all-in-one customer interaction suite powering over a billion interactions worldwide
ChaseData offers a cloud based call center solution with both inbound and outbound calling facility and an interactive voice response capability
CustomerSure helps medium to large companies streamline customer feedback.
eRep CPQ provides product configuration complete with smart order string generation and BOM list that is exported into customers existing ERP system.
RRD is a global integrated communications provider enabling organizations to create, manage, deliver and optimize multichannel marketing and business communications.
Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.
CallMiner Programming Languages And Frameworks Technology
AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.
ASP.net is an open source framework for building web applications and services with .NET and C#.
Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.
C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.
Font Awesome makes it easy to add vector icons and social logos to their website.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
JavaScript is the programming language of HTML and the Web.
jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.
CallMiner Customer Management Technology
AVOXI to deliver amazing call quality & an exceptional customer service experience.
CallMiner is a SaaS-based, customer engagement and speech analytics platform that leverages AI and machine learning to capture, transcribe and reveal insight from customer interactions.
CallMiner Eureka is a conversation analytics platform that helps to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.
Customer Sure is a feedback software to measure and improve customer satisfaction.
Eureka is a contact center and enterprise performance through speech analytics that immediately reveals insights from automated analysis of communications including calls, chat, email, texts, social media, surveys and more.
Gaglers, Inc. operates a messaging platform for online marketplaces. It connects sellers of the marketplace with buyers via email and instant messages. The company is based in Los Angeles, California.
CallMiner Communications Technology
Get a global-ready business phone system with 40+ built-in features. Toll free and local phone numbers available for 115+ countries worldwide.
Blue Jeans enables co-workers, customers and partners to connect over video from multiple devices and platforms.
Dialer360 is a cloud contact center software technology providing a Predictive dialer, Hosted PBX and Voice Broadcasting solutions.
Evolve IP's cloud IP phone systems free their business from managing carriers, hardware and vendors by providing an enterprise quality hosted PBX.
CallMiner HR Technology
Built In offers recruitment solution for tech companies and startups.
Click2Coach is a workforce optimization solution that helps call centers monitor & analyze agent performance and put measures in place to improve operations.
eduCBA offers online training and video courses.
Glassdoor is a jobs and career marketplace.
Lattice is a customizable performance review system that features continuous feedback tools such as goals, 1:1 check-ins, and real-time feedback.
LearnUpon is a modern cloud-based LMS that allows organizations to quickly and easily train their employees, partners, and customers.Customers include DocuSign, Citrix, Snagajob and CoderDojo. Their customers are up and running, delivering courses within hours of sign-up. An intuitive UI matched with unrivalled 24/7 customer support has resulted in LearnUpon becoming the world’s leading cloud based LMS.
Metaal HRM is a human resources management system (HRMS) which allows users to manage employees, performance, attendance, pay, recruitment and training.
Outsource is an online marketplace where businesses and individuals can safely and easily outsource their projects to freelancers.
CallMiner Collaboration Technology
ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems
Comm100s digital conversation platform powers real-time interactions via web, mobile, and messaging. They make it easy for brands to answer questions, solve problems, and keep customers happy whenever and wherever they want.
Elium provides a state-of-the-art knowledge sharing experience which combines real-time chat with a knowledge-centric social intranet platform.
The EMC Documentum platform provides essential capabilities for managing enterprise content and is the foundation for enterprise content management and intelligent case management offerings. The Documentum platform adheres to the content management interoperability services standard and supports a broad range of operating systems.
Helprace is a knowledge management system that centralizes company documentation for self service. Build public, private or staff only portals.
CallMiner IT Security Technology
Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.
Constellix is a cloud-based traffic management suite offering DNS services and an integrated network monitoring solution.
Recorded Future provides organizations with real-time threat intelligence.
Smarsh provides cloud-based archiving and compliance solutions for companies in regulated and litigious industries.
Sophos develops products for communication endpoint, encryption, network security, email security and mobile security.
VeraSafe offers privacy and web security solutions.
CallMiner IT Management Technology
Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.
OLAP Reporting tool extends the built-in OLAP features in excel to make them easier work with, especially for workgroups.
Salesforce Heroku is part of the Salesforce Platform, enabling enterprises to store and leverage customer data in Salesforce for full-cycle CRM engagement.
CallMiner Finance And Accounting Technology
Mite is a web-based tool for freelancers and small teams to track and analyze working hours.mite strives to provide an advanced, yet simple way to help users track their time. Hours can be assigned to customers, projects and services. They can be entered manually or with the built-in timer.
Electronic cash transaction solution.
Receivables Exchange is an auction based marketplace connecting large corporate sellers of receivables to a broad network of buyers.
The CRE Suite is a cloud-based real estate investment analysis platform which provides commercial real estate acquisitions and development teams with the tools to analyze and underwrite complex properties and portfolios.
CallMiner Testing And QA Technology
Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.
SoapUI is an Open Source functional testing tool for API testing.
Testing Anywhere is a no-programming-required software that lets you record, edit, and run test cases.
CallMiner E-commerce Technology
SMARTASSISSTANT is an all-in-one digital advice suite for online shops, brands, and service providers.
Top CallMiner Employees
-
Jeff Gallino
Chief Executive Officer at CallMiner
Waltham, MA, US25+ -
Eric Williamson
Chief Marketing Officer at CallMiner
Boston, MA, US35+ -
Ben Miele
Chief Revenue Officer at CallMiner
United States35+ -
Rob Lane
Chief Financial Officer at CallMiner
Grafton, MA, US25+ -
Rachel Simone
Chief Information Officer at CallMiner
Hollis, NH, US25 -
Tracy Ryan
Vice President of Human Resources at CallMiner
Waltham, MA, US25+ -
Jonathan Ranger
Chief Customer Officer at CallMiner
Boston, MA, US34 -
Jon Lamont
Vice President Client AI Automation at CallMiner
Lexington, KY, US25+ -
Scott Andriano
Vice President of North America Enterprise Accounts at CallMiner
West Des Moines, IA, US25+
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