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Jon Lamont Location
Lexington, KY, US
Jon Lamont Work
Vice President Client AI Automation @ (March 2026 - Present)
Senior Director of Care Revenue @ (May 2022 - January 2026)
Senior Client Relations Manager @ (September 2021 - May 2022)
Senior Director of Care Revenue @ (May 2022 - December 2025)
Senior Client Relations Manager @ (September 2021 - May 2022)
Director of Direct Sales @ (July 2017 - October 2020)
AVP - BPO Call Center Services @ (January 2016 - July 2017)
AVP - BPO Call Center Services - AT and T and DIRECTV @ (January 2016 - June 2017)
Director Call Center Services - Viasat and Cox Communications @ (January 2012 - January 2016)
Strategic Business Unit Manager - Sprint @ (January 2010 - January 2012)
Operations Manager - Sprint @ (January 2004 - January 2010)
Supervisor II - Sprint @ ACS (November 2006 - January 2008)
Learning and Development Supervisor - Nextel Partners @ ACS (November 2005 - November 2006)
Learning And Development Specialist - Nextel Partners @ ACS (May 2005 - November 2005)
Call Center Supervisor - Nextel @ ACS (May 2004 - May 2005)
District Store Manager @ Indirect Dealer - Sprint, AT&T, Cingular, & Nextel (January 2001 - January 2004)
Jon Lamont Education
Northern Kentucky University
Business Management ( )
2002
Owen County High
Highscool
Jon Lamont Skills
AI Product Design
AI Product Management
Account Management
Agentic AI
Agentic AI Development
Analysis
Budgets
Business Development
Business Process Improvement
CRO Management
CX
Call Center
Call Center Development
Call Centers
Coaching
Contact Centers
Conversational analytics
Cross-Selling
Cross-functional Team Leadership
Customer Acquisition
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Digital Transformation
Employee Training
Entrepreneurship
Executive Management
Experienced Sales Professional
Leadership
Management
Marketing
Marketing Strategy
Microsoft Excel
New Business Development
Operational Excellence
Operations Management
Outlook
Outsourcing
P&L Management
Personal Development
Persuasion
Phone Manner
Predictive Dialers
Problem Solving
Process Improvement
Program Management
Project Planning
Public Speaking
Recruiting
Relationship Building
Relationship Development
Retail
Revenue & Profit Growth
SOP Development
SaaS Development
Saas
Sales
Sales Execution
Sales Leadership
Sales Management
Sales Operations
Sales Process
Social Media
Social Media Marketing
Software as a Service (SaaS)
Standard Operating Procedure (SOP)
Strategic Planning
Strategy
Team Building
Team Leadership
Telecommunications
Time Management
Training
Vendor Management
CRM
Event Planning
Cross Functional Team Leadership
Business Strategy
Business Analysis
Jon Lamont Summary
Jon Lamont, based in Lexington, KY, US, is currently a Vice President Client AI Automation at CallMiner. Jon Lamont brings experience from previous roles at Mint Mobile and Ultra Mobile. Jon Lamont holds a Business Management in @ Northern Kentucky University. With a robust skill set that includes AI Product Design, AI Product Management, Account Management, Agentic AI, Agentic AI Development and more. Jon Lamont has 2 emails and 3 mobile phone numbers on RocketReach.
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