Vivacom Technology Stack

Act-On is cloud-based integrated workspace allows CMOs and their marketing organization to steward the customer experience end-to-end.

Oracle CRM is customer relationship management system created by Oracle Corporation.

SAP Commissions is an end-to-end configurable solution that manages the entire incentive compensation process from sales order to payment for direct and indirect sales force.

SAP Customer Data Cloud enables companies to grow their audience and build trusted, personalized customer relationships based on transparency and personal data control.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.

Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

Genesys is an multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster.

NetCracker is a line of business support system designed for communication and cable service providers.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

CodeIgniter is an open-source software rapid development web framework, for use in building dynamic web sites with PHP.

HBase is a column-oriented non-relational database management system that runs on top of Hadoop Distributed File System (HDFS).

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

Java is a programming language and computing platform.

Paydirt is an time tracking and invoicing software made for browser-based freelancers and small businesses. It keeps track of who they're working for so that they don't have to.Paydirt is currently integrated with chrome and firefox, and will prompt they to track time based on the websites they're using and the emails they write.

Ericsson Billing is a convergent billing solution for telecoms that combines an unrivalled combination of out-of-the box features and high configurability.

Oracle Utilities helps electric, gas and water utilities worldwide enhance the customer experience, increase operational efficiency and achieve performance excellence.

SAP ECC R/3 is an on-premises enterprise resource planning and business management software. It helps unite all the key business functions such as finance, human resources, customer relationship management, supply chain or procurement.

SAP ERP is enterprise resource planning software developed by the German company SAP SE.

SAP ERP Central Component (SAP ECC) is an on-premises enterprise resource planning (ERP) system.

SAP Financial Supply Chain Management the company offers SAP NetWeaver platform and enterprise service-oriented architecture, SAP xApps composite applications, and SAP solutions for radio frequency identification.

SAP S/4HANA is the digital core that connects your enterprise with people, business networks, the internet of things, big data, and more.

Bitbucket is a Git and Mercurial project hosting site enabling developers to share and collaborate on projects, with built-in CI/CD tool.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Clarity SM (Service Management) delivers a modern, social media-based user experience to access knowledge, collaborate, resolve issues, request services and manage IT assets.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

IBM Tivoli Monitoring products monitor the performance and availability of distributed operating systems and applications.

The Windows Azure Platform enables businesses to run critical applications with a higher performance-price ratio by running them on the services platforms data centers on a pay-as-you-go basis.

Microsoft Visio is a diagramming, process modeling & data visualization solution which enables communication of complex information through data-linked diagrams.

Oracle PL/SQL is a procedural language designed an extension to Structured Query Language (SQL).

Business Intelligence Discoverer is an intuitive ad-hoc query, reporting, analysis, and Web-publishing tool that empowers business users at all levels of the organization to gain immediate access to information from data marts, data warehouses, online transaction processing systems and Oracle E-Business Suite.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.

Infobright is a high-performance​ data analytics platform for an agile business.

Oracle Business Intelligence Enterprise Edition is a powerful tool for analyzing and presenting data.

CentOS is a Linux distribution that aims to be functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL).

Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...

Dell EMC Hardware is a data management solutions and storage software suite designed for cloud environments. These products enable users to store, manage, protect, and analyze data in a multi-cloud environment, optimize IT infrastructure including servers, storage, data protection, converged and hyper-converged solutions as well as securely deploy applications on a public cloud.

HP-UX is Hewlett Packard Enterprise's proprietary implementation of the Unix operating system, based on Unix System V.

IBM AIX (Advanced Interactive eXecutive) is an enterprise-class UNIX operating system for the POWER processor architecture found in IBM Power Systems.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Oracle Linux with Oracle enterprise-class support offers Linux operating system (OS) for the enterprise computing needs.

Oracle Solaris is an enterprise operating system offering security, speed, and simplicity for enterprise cloud environments and DevOps.

Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.

Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.

Cisco 5500 Series controller is ideal for medium- to large-sized enterprise and campus deployments. The 5500 Series is part of the Cisco Unified Access Solution for next generation of wireless networking.

Cisco Application Centric Infrastructure is a controller which provides a low-risk, incremental approach to adopting software-defined networking technologies in branch and campus environments. Using a policy-based approach, the controller automates provisioning of the end-to-end infrastructure to rapidly deploy applications and services.

Cisco ASA Family of security devices protects corporate networks and data centers of all sizes. It provides users with highly secure access to data and network resources - anytime, anywhere, using any device.

Cisco ASR 1000 Series Routers delivers industry-leading performance, instant-on service capabilities, and high availability in a compact form factor.

Cisco Catalyst switches bring wired and wireless together to help you drive digital transformation, enforce security, and simplify your network.

Cisco CRS-1 is a family of Cisco's Carrier Routing System. It is a nonblocking, self-routed multi-shelf system that scales from 1.2 to 92 Tbits/sec.

Application Centric Infrastructure (ACI) simplifies, optimizes, and accelerates the application deployment lifecycle in next-generation data centers and clouds.

Cisco ASA Software delivers enterprise-class security capabilities for the ASA security family in a variety of form factors.

Informatica PowerExchange helps to safeguard sensitive and confidential data and ensure legal and regulatory compliance. It accesses data directly, avoiding the risk of unauthorized access and accidental exposure inherent in extracting files and transferring them to less secure environments for integration.

Microsoft Forefront products are designed to help protect computer networks, network servers and individual devices.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Symantec provides cybersecurity software and services.

Symantec Data Loss Prevention (DLP) solution discovers, monitors, and protects sensitive data wherever it goes – across cloud apps, endpoints, networks and data centers.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Genesys Contact Center provides the best contact centre software to drive remarkable customer experiences for organisations of any size.

TeamViewer is a solution for remote control, desktop sharing and file transfer that works behind any firewall and NAT proxy.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.

Genesys Workforce Management (WFM) provides a sophisticated package of contact-center management tools, enabling contact center managers to better manage their workforce. It is designed for the true multi-media, multi-site environment, providing optimal schedules for multi-skilled agents who may handle customer interactions of different media types.

Proliant provides clients with powerful People Tools to simplify their Payroll and HR and delight their employees.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Micro Focus is a British multinational software and information technology business that provides software and consultancy.

Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.

HBase is an open-source non-relational distributed Hadoop database by Apache that provides a distributed, scalable, big data store.

IBM Power provides range of solutions in data rich applications and workloads, delivering enterprise-class compute with the flexibility of hybrid cloud

Informatica Data Quality is an end-to-end IT support system for fulfiling the growing data quality needs across companies with varied data types with AI-driven automation.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Microsoft SQL Server 2008 is a relational database system which was released in 2008.

Oracle 10g is the first database designed for enterprise grid computing, the most flexible and cost effective way to manage information and applications

Oracle 12c is the first database for cloud, it simplifies customers efforts to standardize, consolidate, and automate database services.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

SAP Ariba Sourcing helps companies manage supplier information by ensuring supplier information through collaboration with vendors (suppliers) for more detail.

Oracle Designer is a Computer-Aided Software Engineering (CASE) technology for modeling, designing and generating applications that are based on Oracle products

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

Oracle SOA Suite provides a comprehensive suite of components for developing, securing, and monitoring service-oriented architecture (SOA).

Quip is a collaboration solution which allows teams to create and work on documents, spreadsheets, and task lists in real time with built-in chat and commenting.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

SoapUI is an Open Source functional testing tool for API testing.

SR Health is a text-first platform that allows healthcare providers to engage with patients to improve experience, outcomes, and revenue.