2022 -2022 Senior Director, Sales - Genesys AI and Digital | Cross-Industry @
2021 -2022 Principal Program Manager - Chief Product Officer Team for Microsoft DTP @
2018 -2021 Global Sales Director - Dynamics 365 Customer Service and Power Virtual Agents @
2016 -2018 Solutions Architect for Dynamics 365 @
2014 -2016 Enterprise Sales Engineer @
2013 -2014 Customer Success Manager @
2011 -2013 Support Lead and Technical Product Specialist @
2009 -2011 Support Specialist; Product and Development Liaison @
2007 -2009 Senior Technician @ G Assistance
Tom Yang Education
University of Washington
Tom Yang Skills
Homeland Security
Cross-functional Team Leadership
Program Management
Salesforce.com
Project Management
SharePoint
Product Management
Leadership
Training
Team Leadership
Business Intelligence
HTML
Process Improvement
Windows
Strategic Planning
Team Building
Public Speaking
NetSuite
Cognos
RightNow
Daptiv
Troubleshooting
Management
SaaS
CRM
Project Portfolio Management
Cloud Computing
PMO
Account Management
Enterprise Software
Agile Project Management
Integration
Strategy
Software as a Service (SaaS)
Business Process Improvement
Customer Relationship Management (CRM)
Public Sector
Business AI
Customer Experience
Machine Learning
Sales Strategy
Product Strategy
Big Data Analytics
Customer Relationship Management Crm
Software as a Service Saas
Cross Functional Team Leadership
Software as a Service
Customer Relationship Management
Tom Yang Summary
Tom Yang, based in Seattle, WA, US, is currently a Sales Strategy and Transformation at NiCE. Tom Yang brings experience from previous roles at Alliance of Angels, Fitnescity, Star Atlas and NiCE. Tom Yang holds a University of Washington. With a robust skill set that includes Homeland Security, Cross-functional Team Leadership, Program Management, Salesforce.com, Project Management and more. Tom Yang has 3 emails and 2 mobile phone numbers on RocketReach.
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