Ian Kerr's Location
Austin, TX, US
Ian Kerr's Work
- Managing Director @ NICE
- Senior Vice President - Service Delivery @ Mattersight Corporation
- Senior Vice President - Global Delivery @ eLoyalty, a TeleTech Company
- Vice President - Delivery @ eLoyalty, a TeleTech Company
- IT Director - Enterprise Network Services Operations @ Capital One
- IT Director @ Capital One
- Director of IT @ Capital One
Ian Kerr's Education
- Virginia Commonwealth University
(Business Administration, Management and Operations)
1993 - 1994 - Riverside City College1991 - 1993
- University of Maryland Global Campus1991 - 1992
Ian Kerr's Skills
- Vendor Management
- Telecommunications
- Contact Centers
- Cloud Computing
- IVR
- Cisco Technologies
- IT Strategy
- Call Center
- Data Center
- SDLC
Ian Kerr's Summary
Ian Kerr, based in Austin, TX, US, is currently a Managing Director at NICE Ltd, bringing experience from previous roles at Mattersight Corporation, eLoyalty LLC, eLoyalty, a TeleTech Company and CapitalOne. Ian Kerr holds a 1993 - 1994 Virginia Commonwealth University. With a robust skill set that includes Vendor Management, Telecommunications, Contact Centers, Cloud Computing, IVR and more, Ian Kerr contributes valuable insights to the industry. Ian Kerr has 3 emails and 2 mobile phone numbers on RocketReach.
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