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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit Genesys recruiters will never ask for sensitive personal or financial information during the application phase. Initial inquiries might come through LinkedIn, but all communication thereafter is through an official Genesys portal. Continue to stay alert and safe.

View Top Employees from Genesys
Revenue $1.4 billion
Funding $4.2 billion
Employees 7,964 (7,964 on RocketReach)
Founded 1990
Address 1302 El Camino Real, Menlo Park, California 94025, US
Phone (888) 436-3797
Industry Software, Software Development, Customer Relationship Management (Crm) Software, Business Intelligence, Contact Center Modernization, Software Development & Design, Data and Analytics, Genesys Cloud, Call Center, Self Service, Administrative Services, Continuous Workforce Optimization, Cloud Infrastructure, Enterprise Workload Management, Hardware, Call Center Software, Internet Services, Proactive Customer Communications, Contact Management, Cloud Contact Center, Information Technology, Customer Experience Software, CRM, Sales and Marketing, Customer Service, Enterprise Software, SaaS, Text Analytics
Web Rank 80917
Web Visits 548460
Keywords Cloud, Omnichannel Customer Engagement, Unified Communication, Contact Center, Artificial Intelligence, Customer Engagement
Competitors Avaya, Five9, RingCentral, Talkdesk, Verint-Systems
SIC SIC Code 73 Companies, SIC Code 723 Companies, SIC Code 72 Companies, SIC Code 737 Companies
NAICS NAICS Code 5415 Companies, NAICS Code 541 Companies, NAICS Code 541512 Companies, NAICS Code 54 Companies, NAICS Code 513 Companies, NAICS Code 54151 Companies, NAICS Code 511 Companies, NAICS Code 51 Companies

Genesys Questions

The Genesys annual revenue was $1.4 billion in 2024.

Barbara Holzapfel is the CMO of Genesys.

7,964 people are employed at Genesys.

Genesys is based in Menlo Park, California.

The NAICS codes for Genesys are [5415, 541, 541512, 54, 513, 54151, 511, 51].

The SIC codes for Genesys are [73, 723, 72, 737].

Top Genesys Employees

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