Country Training and Quality Manager (Portugal) @ Transcom
Regional Training and Quality Manager (Iberia) @ Transcom
Training and Quality Manager (Ribeirão, Portugal) @ Transcom
Steve Azevedo's Education
Instituto Superior de Línguas e Administração (V. N. Gaia)
Licenciatura (Human Resources Management and Work Psychology)
1996 - 2000
Université Paris - Val-de-Marne (Paris XII)
Licentiate degree (Human Resources Management)
1999 - 1999
ACIF
Workforce Development and Training
Cenatex
CAP. (Workforce Development and Training)
Steve Azevedo's Skills
Leadership
Customer Experience
BPO
Call Center
Customer Satisfaction
Business Development
Team Management
Team Leadership
Workforce Management
Telemarketing
Steve Azevedo's Summary
Steve Azevedo, based in Lisbon, Lisbon, Portugal, is currently a Head of Solutions, CX Learning EMEA at Sitel Group, bringing experience from previous roles at Sitel Group and Transcom Worldwide. Steve Azevedo holds a 1996 - 2000 Licenciatura in Human Resources Management and Work Psychology @ Instituto Superior de Línguas e Administração (V. N. Gaia). With a robust skill set that includes Leadership, Customer Experience, BPO, Call Center, Customer Satisfaction and more, Steve Azevedo contributes valuable insights to the industry. Steve Azevedo has 2 emails on RocketReach.