John Bowden's Location
Atlanta, GA, US
John Bowden's Work
- COO North America @ Sitel UK & Ireland
- Consultant @ Reliance Bpo Private Limited
- Vice President Reservations and Customer Care @ IHG Hotels & Resorts
- Vice President Member Services @ Sears Stores
- Chief Operations Officer North America @ Sitel UK & Ireland
- Senior Vice President Customer Care @ Time Warner Cable
- Senior Vice President Customer Support @ EarthLink
- Chief Operations Officer @ Arise
- Senior Vice President - Operations @ APAC
- Senior Vice President Operations @ APAC Customer Services
John Bowden's Education
- Golden Gate University
Master of Business Administration (Finance)
1981 - 1983 - Ohio State University1973 - 1977
- Gaithersburg High School
- The Ohio State University
(Accountancy)
John Bowden's Skills
- Vendor Management
- Customer Experience
- Call Centers
- Customer Service
- Outsourcing
- CRM
- Process Improvement
- Telecommunications
- Workforce Management
- Customer Retention
John Bowden's Summary
John Bowden, based in Atlanta, GA, US, is currently a COO North America at Sitel, bringing experience from previous roles at Reliance Bpo Private Limited, Intercontinental Hotels Group (Ihg®), Sears Holdings Corporation and Sitel. John Bowden holds a 1981 - 1983 Master of Business Administration in Finance @ Golden Gate University. With a robust skill set that includes Vendor Management, Customer Experience, Call Centers, Customer Service, Outsourcing and more, John Bowden contributes valuable insights to the industry. John Bowden has 1 email and 1 mobile phone number on RocketReach.
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