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Kelli Harrison Location
Tampa, FL, US
Kelli Harrison Work
Analyst @ (June 2025 - Present)
Head of Client Experience, VP Global Transition @ (July 2023 - June 2024)
Global Vice President of Account Management @
Director of Operations @
Director of Continuous Improvement and Quality – US and EMEA @
Manager of Project Management Office (PMO) @
Kelli Harrison Education
University of Minnesota-Twin Cities
Bachelor of Arts (B.A.) (Business)
Kelli Harrison Skills
Call Center
Contact Centers
BPO
Workforce Management
Customer Experience
Outsourcing
Customer Satisfaction
Call Center Development
Inbound Marketing
Service Delivery
Vendor Management
CRM
Contact Center Management
Account Management
Team Management
Leadership
Management
Strategic Planning
Operations Management
Continuous Improvement
Global Operations
Project Management
Operational Excellence
Process Improvement
Quality Assurance
Budget Management
Forecasting
Training & Development
Stakeholder Management
Six Sigma
Performance Management
Relationship Building
Cost Reduction
Cross-functional Team Leadership
Business Strategy
Communication
Reporting
Project Planning
Requirements Analysis
Business Process Improvement
Business Process Outsourcing (BPO)
Call Centers
Customer Retention
Transition Management
Bailey
Sales Management
Customer Service
Kelli Harrison Summary
Kelli Harrison, based in Tampa, FL, US, is currently a Analyst at Highspring. Kelli Harrison brings experience from previous roles at Foundever and Sitel. Kelli Harrison holds a Bachelor of Arts (B.A.) in Business @ University of Minnesota-Twin Cities. With a robust skill set that includes Call Center, Contact Centers, BPO, Workforce Management, Customer Experience and more. Kelli Harrison has 3 emails and 3 mobile phone numbers on RocketReach.
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