Keith Lee Email & Phone Number
Global Head of Solutions @ Foundever
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Keith Lee Location
- Austin, TX, US
Keith Lee Work
- 2020 -now Global Head of Solutions @
- 2016 -2020 AVP, Client Partner @
- 2013 -2015 Director of Operations and Site Director @
- 2012 -2013 Vice President Client Services @
- 2010 -2012 Sr. Area Manager, Quality and M and P and Process — AT and T ConnecTech @
- 2008 -2010 Area Manager, Business Data Support @
- 2005 -2008 Consumer Data Support Manager @
- 2004 -2005 Advanced Network Services Representative @
- 2001 -2004 Customer Care Representative II @
- 1998 -2001 Non-Commissioned Officer, SGT 11M Mechanized Infantry and Brigade‑Level Logistics (S4) @
- 1995 -1997 Plant Production Supervisor @ North East Cleaners
Keith Lee Education
- St. Edward's University
(BBA in Finance)
2002-2007 - Non-Commissioned Officer Academy
Non-Commissioned Officer (Primary Leadership Development Course)
2001-2001 - North Tonawanda High School
High School Diploma (General)
1989-1993
Keith Lee Skills
- Call Center
- Wireless
- Troubleshooting
- Telecommunications
- Vendor Management
- Customer Experience
- Customer Satisfaction
- Workforce Management
- Process Improvement
- VoIP
- Customer Service
- Team Leadership
- Call Centers
- Business Process Improvement
- Leadership
- Management
- Project Management
- Software Documentation
- Coaching
- Technical Support
- Training
- Customer Retention
- Cross-functional Team Leadership
- Outsourcing
- CRM
- Security
- Team Management
- Sales Operations
- Team Building
- Program Management
- Service Delivery
- Contact Centers
- Call Center Development
- BPO
- Product Management
- Offshoring
- Mobile Devices
- Public Speaking
- Business Development
- Strategic Planning
- Software
- Microsoft Office
- Marketing
- Microsoft Excel
- Cross Functional Team Leadership
- Services
- P&l
- Digital Transformation
- People Management
- Account Management
- Sales
- Strategy
- Tech Support
- Operations Management
- Pricing Strategy
- Onboarding
- Deal Structures
- Performance Management
Keith Lee Summary
- Keith Lee, based in Austin, TX, US, is currently a Global Head of Solutions at Foundever. Keith Lee brings experience from previous roles at Sutherland, Alorica and AT&T. Keith Lee holds a 2002 - 2007 St. Edward's University. With a robust skill set that includes Call Center, Wireless, Troubleshooting, Telecommunications, Vendor Management and more. Keith Lee has 4 emails on RocketReach.
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