Keith Lee Email & Phone Number
Global Head of Solutions @ Foundever
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Keith Lee Location
- Austin, TX, US
Keith Lee Work
- Global Head of Solutions @ (October 2020 - Present)
- AVP, Client Partner @ (January 2016 - August 2020)
- Director of Operations and Site Director @ (October 2013 - December 2015)
- Vice President Client Services @ (February 2012 - October 2013)
- Sr. Area Manager, Quality and M and P and Process — AT and T ConnecTech @ (May 2010 - February 2012)
- Area Manager, Business Data Support @ (February 2008 - April 2010)
- Consumer Data Support Manager @ (November 2005 - February 2008)
- Advanced Network Services Representative @ (October 2004 - November 2005)
- Customer Care Representative II @ (November 2001 - October 2004)
- Non-Commissioned Officer, SGT 11M Mechanized Infantry and Brigade‑Level Logistics (S4) @ (January 1998 - October 2001)
- Plant Production Supervisor @ North East Cleaners (January 1995 - December 1997)
Keith Lee Education
- St. Edward's University
(BBA in Finance)
2002-2007 - Non-Commissioned Officer Academy
Non-Commissioned Officer (Primary Leadership Development Course)
2001-2001 - North Tonawanda High School
High School Diploma (General)
1989-1993
Keith Lee Skills
- Call Center
- Wireless
- Troubleshooting
- Telecommunications
- Vendor Management
- Customer Experience
- Customer Satisfaction
- Workforce Management
- Process Improvement
- VoIP
- Customer Service
- Team Leadership
- Call Centers
- Business Process Improvement
- Leadership
- Management
- Project Management
- Software Documentation
- Coaching
- Technical Support
- Training
- Customer Retention
- Cross-functional Team Leadership
- Outsourcing
- CRM
- Security
- Team Management
- Sales Operations
- Team Building
- Program Management
- Service Delivery
- Contact Centers
- Call Center Development
- BPO
- Product Management
- Offshoring
- Mobile Devices
- Public Speaking
- Business Development
- Strategic Planning
- Software
- Microsoft Office
- Marketing
- Microsoft Excel
- Cross Functional Team Leadership
- Services
- P&l
- Digital Transformation
- People Management
- Account Management
- Sales
- Strategy
- Tech Support
- Operations Management
- Pricing Strategy
- Onboarding
- Deal Structures
- Performance Management
Keith Lee Summary
- Keith Lee, based in Austin, TX, US, is currently a Global Head of Solutions at Foundever. Keith Lee brings experience from previous roles at Sutherland, Alorica and AT&T. Keith Lee holds a 2002 - 2007 St. Edward's University. With a robust skill set that includes Call Center, Wireless, Troubleshooting, Telecommunications, Vendor Management and more. Keith Lee has 3 emails and 4 mobile phone numbers on RocketReach.
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