Debra Renken Email & Phone Number
VP U.S. Market IT Service Delivery and Global IT Shared Services @ Foundever
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Debra Renken Location
- Omaha, NE, US
Debra Renken Work
- VP U.S. Market IT Service Delivery and Global IT Shared Services @ (December 2024 - Present)
- VP IT Service Delivery - Americas @ (February 2022 - December 2024)
- Vice President IT Customer Success @ (December 2017 - March 2022)
- Sr. Director IT Service Delivery - Americas and Global IT Service Management @ (March 2017 - December 2017)
- Sr. Director IT Service Delivery - Americas and Global Incident, Problem and Change Mgmt. @ (January 2017 - March 2017)
- Sr. Director Regional IT North America and Philippines and Global Incident, Problem and Change Mgmt. @ (July 2016 - January 2017)
- Sr. Director Regional IT North America and Philippines @ (April 2014 - July 2016)
- Sr. Director Regional IT - North America @ (July 2012 - April 2014)
- Sr. Director Global Service Desks and Incident, Problem, and Change Mgmt @ (December 2010 - July 2012)
- Sr. Director Global Service Desks and Incident and Problem Mgmt @ (April 2010 - December 2010)
- Director of IT Solutions @ (June 2008 - April 2010)
- Director of Application Development @ (April 2007 - June 2008)
- Director of IT and IT Solutions @ (November 2001 - April 2007)
- Product Development Analyst and Manager and Director @ (April 1994 - November 2001)
Debra Renken Education
- Bellevue University
MBA with a Management Information Systems Concentration
2018-2020 - Bellevue University
Bachelor of Science (BS) (Management)
- Nettleton College of Business
Debra Renken Skills
- BPO
- Call Center
- Outsourcing
- Service Delivery
- Contact Centers
- IT Service Management
- ITIL
- Vendor Management
- Offshoring
- Sla
- Customer Experience
- Incident Management
- Transition Management
- Process Improvement
- IT Operations
- Service Desk
- Change Management
- Operations Management
- Team Management
- Leadership
- Managed Services
- Management
- Program Management
- Software Development
- Integration
- Business Process Improvement
- Business Process Outsourcing Bpo
- JavaScript
- Business Analysis
- Service Level Agreements Sla
- Sales
- Business Process Outsourcing
- Service Level Agreements
Debra Renken Summary
- Debra Renken, based in Omaha, NE, US, is currently a VP U.S. Market IT Service Delivery and Global IT Shared Services at Foundever. Debra Renken brings experience from previous roles at Foundever. Debra Renken holds a 2018 - 2020 MBA with a Management Information Systems Concentration @ Bellevue University. With a robust skill set that includes BPO, Call Center, Outsourcing, Service Delivery, Contact Centers and more. Debra Renken has 3 emails and 2 mobile phone numbers on RocketReach.
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