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We’re passionate about creating customers for life by designing experiences that elevate your brand. As your full-service CX partner from strategy to execution, we blend proven performance, industry-leading expertise and the right technology that delivers real results and limitless possibilities. What makes us different: We don't just deliver customer experiences—we pioneer them. Bold enough to challenge convention, relentless in delivering results, connected through deep client relationships, and true to our values of integrity and authenticity. Our global reach includes 100,000 professionals across 17 countries, serving 250+ brands in 75+ languages. Ready to be part of a team that's curious, creative, connected, and committed? Check out our careers page: alorica.com/careers

Website https://www.alorica.com
Revenue $21 billion
Funding $750 million
Employees 73,593 (28,981 on RocketReach)
Founded 1999
Address 5161 California Ave Suite 100, Irvine, California 92617, US
Phone (866) 256-7422
Fax (949) 527-4849
Technologies
Industry Outsourcing and Offshoring Consulting, Business Intelligence (Bi) Software, Call Center, Human Capital Services, Business Process Outsourcing, Software Development & Design, Administrative Services, Other Commercial Services, Contact Center Services, Software, Customer Service, Customer Service Experience, Outsourcing, Reverse Logistics, Professional Services, Offshoring, Multi-Channel Customer Support, Back Office Support, Technical Support, Supply Chain, Social Media Solutions, Net Promoter Score Improvement
Web Rank 110721
Web Visits 435600
Keywords Customer Service, Customer Experience, Customer Care, Outsourcing, Contact Center, Customer Support, Customer Engagement, Business Process Outsourcing, Customer Relationship Management, Bpo, Call Center, Crm, Tech Support, Help Desk, Customer Acquisition, Sales Support, Omnichannel Support, Online Chat Support, Social Media Management, Lead Generation
Competitors Cognizant, Accenture, Genpact, Sitel UK & Ireland, Atento, Concentrix, TTEC, Intelenet Global Services, HGS Canada Inc., SYKES LATAM +36 more (view full list)
SIC SIC Code 737 Companies, SIC Code 73 Companies, SIC Code 738 Companies
NAICS NAICS Code 54 Companies, NAICS Code 56142 Companies, NAICS Code 561 Companies, NAICS Code 561421 Companies, NAICS Code 56 Companies, NAICS Code 541 Companies, NAICS Code 5614 Companies

Alorica Questions

The Alorica annual revenue was $21 billion in 2026.

Jay King is the President - North America Operations and Global Financial Solutions of Alorica.

28,981 people are employed at Alorica.

Alorica is based in Irvine, California.

The NAICS codes for Alorica are [54, 56142, 561, 561421, 56, 541, 5614].

The SIC codes for Alorica are [737, 73, 738].

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