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Alorica uses 334 technologies like Acme Packet, Acquire, and Acumen. View Alorica's complete Tech Stack.

Alorica Communications Technology

Acme Packet (part of Oracle) provides voice, data and communications services and applications across IP networks for service providers and enterprises
Adobe Connect web conferencing software service offers online meetings for collaboration, virtual classrooms and more.
Amazon Chime is an online meeting solution designed to streamline the process of organizing & conducting voice calls, video calls & conferences, and more.
Amdocs is a digital network transformation and communication platform designed for network service providers
AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.
AT&T Conferencing is a cloud-based video communications service that brings high-quality video, data sharing, and carrier-grade audio to collaborators all over the world.
AT&T Connect streamlines real-time conferencing with web, audio, and video in a single, easy-to-use tool.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Alorica Customer Management Technology

Acquired.io allows the users to manage all channels in one place in automated performance driven way.
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for businesses to deliver better customer service.
Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.
Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance.
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Cisco Finesse is a next-generation agent and supervisor desktop. It helps improve the customer care experience that contact center delivers.
Cisco Unified Contact Center Enterprise helps businesses and organizations deliver a connected digital experience.
Concentrix is a customer experience services and technologies companythat helps to create better business outcomes and differentiate its clients through technology, design, data, process, and people.

Alorica Finance And Accounting Technology

ADP Payroll offers payroll processing solutions for businesses.
Brightleaf provides a document automation platform to help corporations and business law firms more effectively manage and produce legal documents.
Comdata provides payment and compliance solutions that help fleet operations control costs, stay compliant and operate more efficiently.
Concur is an integrated travel and expense management solution.
Equifax collects, organizes, and manages various financial, demographic, employment, and marketing information.
IBM Planning Analytics is a cloud-based solution that promises to automate planning, budgeting and forecasting processes for organizations of any size.
Intuit Mint is a personal financial management website and mobile app for the US and Canada markets.

Alorica Marketing Technology

AddThis provides social engagement tools, APIs and services personalizing websites for engagement, monetization and traffic boosting
Adobe Marketing Cloud is an online marketing and website optimization software that integrates all online marketing platforms into the one dashboard.
Amazon SES is an outbound-only email-sending service built on the reliable and scalable infrastructure.
Bing Ads provides pay per click advertising on both the Bing and Yahoo! search engines.
BusinessWire offers press release distribution and regulatory disclosure services.
CIENCE is B2B Lead Generation Platform
Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.
Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

Alorica Devops And Development Technology

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.
Adobe Creative Cloud is a set of applications and services used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.
Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services
Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.
IBM Tivoli provides Integrated Service Management software to help manage business value of IT's infrastructure
IBM Tivoli Monitoring products monitor the performance and availability of distributed operating systems and applications.
Cloud-based mobile app testing and mobile app monitoring solution.
The Windows Azure Platform enables businesses to run critical applications with a higher performance-price ratio by running them on the services platforms data centers on a pay-as-you-go basis.

Alorica Product And Design Technology

Motion graphics and visual effects toolset .
Adobe Illustrator is a vector graphics editor.
Adobe Photoshop is a webtop application for editing images and photos online.
AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.
Cadence Design Systems is a provider of system design enablement solutions that are used for designing of electronics systems, integrated circuits, and electronic devices.
Google Sites is a free and easy way to create and share web pages.
My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.
Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

Alorica Productivity And Operations Technology

Adobe After Effects CC is a digital visual effects, motion graphics, and compositing application developed by Adobe Systems and used in the post-production process of film making, video games and television production.
Adobe Media Encoder is a free video rendering application offered by Adobe to compliment their other products such as Adobe Premiere Pro and Adobe After Effects.
Google for Education is a service from Google that provides independently customizable versions of several Google products using a domain name provided by the customer.
ITS Dispatch is a trucking and freight logistics broker software for small and medium businesses.It features a suite of fleet management applications, including dispatch and scheduling, GPS tracking, freight brokerage, and rates and quote management.
LexisNexis offers content-enabled workflow solutions in the legal, risk management, corporate, government, accounting, and academic markets.
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
Oracle Sourcing is one of E-Business suite applications, suppliers and supplier users must register with the system.

Alorica HR Technology

Adobe Captivate is an authoring tool that is used for creating elearning content such as software demonstrations, software simulations, branched scenarios, and randomized quizzes in Small Web Formats .It can also convert Adobe Captivate-generated file formats (.swf) to digital MP4 (.mp4) formats which can be played with media players or uploaded to video hosting websites. For software simulations, Captivate can use left or right mouse clicks, key presses and rollover images.
Adp
ADP Workforce Now is a web-based human resources application designed especially for midsize businesses. This app gathers and automates company's HR processes into a single dashboard.
ADP Benefits Administration is a full-featured employee benefits administration system that allows organizations to gain increased control over the organization's benefits process. ADP Benefits Administration provides simple, flexible and engaging benefits administration services that organizations need to attratct and retain talented employees.
ADP Recruiting is an all-in-one recruiting management platform that helps in developing effective talent pipeline, speeding up the hiring process, and successfully onboarding new employees.
RUN Powered by ADP® is a small business HR & payroll solution that helps owners grow their business.
Appcast Media Analytics works seamlessly with a company's existing applicant tracking system (ATS) and across all of their online recruitment sources, whether job boards, social media, Google or their own career site, to identify the recruitment media that perform well for each job, category and business.
ApplicantStack is an online applicant tracking & onboarding software system providing businesses and agencies a better way to recruit, screen, and hire new employees. Their Applicant Tracking Software is an eRecruitment software specifically designed for small to mid-sized businesses.
Aspect EQ Workforce Management is an online solution for call center supervisors requiring accurate staff resource forecasting with remote self service access.

Alorica Collaboration Technology

Adobe Photoshop is an advanced graphics manipulation and editing software used for image editing, graphics design and digital art.
Adobe XD is an all-in-one UX/UI solution for designing websites, mobile apps and more. 
Avaya Aura is an enterprise collaboration software.
ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems
Forecast has the needs of digital projects covered. The interface is simple, while focusing on the relevant features that enable you to understand the operations of your business.
G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.
Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search based directory, plus video call recording & sharing.

Alorica Platform And Storage Technology

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
Amazon WorkMail is a secure, managed business email and calendar service.
Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.
Apple iOS is an advanced mobile operating system with its easy-to-use interface, amazing features, and rock solid stability, iOS is the foundation of iPhone.
CentOS is a Linux distribution that aims to be functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL).
Citrix Managed Desktops offers cloud-based management, provisioning, and managed capacity for delivering virtual apps and desktops to any device
Citrix Virtual Apps and Desktops enable IT to deliver on-demand apps and desktops to any device.
Citrix XenApp is a customers to shape how the future works. They're advancing digital workspace technology to unify and enrich user experience, secure enterprise apps and data, and simplify ITs ability to configure, monitor, and manage todays increasingly complex hybrid and multi-cloud environments.

Alorica Sales Technology

Ambition is an AI-driven sales management platform that empowers sales leaders to build transparent, accountable, and inspired organizations
Contact Form 7 is a tool to manage multiple contact forms.
Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.
Intel's innovation in cloud computing, data center, Internet of Things, and PC solutions is powering the smart and connected digital world we live in.
LiveAgent, Great customer service starts with better help desk software. LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.
Dynamics CRM is a customer relationship management solution from Microsoft, made available as cloud, on-premise or a hybrid solution.
NewVoiceMedia is a cloud contact centre and inside sales platform designed specifically for Salesforce. Learn how customers can sell more & serve better.
Odoo CRM is an open source & social CRM that track leads, close opportunities and get accurate forecasts.

Alorica Programming Languages And Frameworks Technology

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.
ASP.net is an open source framework for building web applications and services with .NET and C#.
Azure Cognitive Services is a comprehensive family of AI services and cognitive APIs that help build intelligent applications. Azure Cognitive Services brings AI within reach of every developer without requiring machine learning experience.
Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.
C#
C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.
C++
C++ is a high-level, general-purpose programming language created by Bjarne Stroustrup as an extension of the C programming language, or "C with Classes".
COBOL (Common Business-Oriented Language) is a computer programming language designed for use in business, finance, and administrative systems and widely used in applications deployed on mainframe computers, such as large-scale batch and transaction processing jobs.
Telerik Fiddler web debugging proxy helps you record, inspect and debug traffic from any browser.

Alorica Computer Networks Technology

Avaya Routers is a family of routing devices designed for networking professionals.
Cisco Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
SD-WAN is a software-defined approach to managing the wide-area network that allows companies to scale cloud-based applications across thousands of endpoints.
Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.
Cisco Unified Contact Center Express (UCCX) is a "contact center in a box" that provides a secure and easy to deploy customer interaction management solution for up to 400 agents.
Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.
Dell Laptop offers a range of laptop computers including G Series gaming laptops, Inspiron Series consumer-oriented laptops, Lattitude Series business-class laptops, Precision Series mobile workstations, Vostro Series low-end business-class laptops, and XPS Series high-end consumer laptops.

Alorica IT Security Technology

Azure Active Directory (Azure AD) is enterprise cloud-based identity and access management (IAM) solution.
Azure Active Directory Domain Services (Azure ADDS) provides scalable, high performance, manged domain services such as LDAP, Keberos, Windows Integrated authentication and group policy.
Campaign Monitor is the leading provider of professional grade email marketing and automation software for growing businesses.
Cisco ASA Software delivers enterprise-class security capabilities for the ASA security family in a variety of form factors.
FireEye Email Security is a store-and-forward email analysis solution.
Fortinet FortiGate Secure Web Gateway (SWG) solution provides an end-to-end secure web experience with URL filtering, data loss prevention, and advanced malware protection including remote browser isolation to defend users from internet-borne threats, and to help enterprises enforce internet policy compliance.
Fortinet FortiSwitch is a line of Secure Access switches that are purpose-built to meet the Ethernet infrastructure and provisioning needs of network edge. It delivers outstanding security, performance and manageability for threat conscious small to mid-sized businesses, distributed enterprises and branch offices.
Kaspersky is a suite of antivirus and internet security protection software designed for homes, small, medium and enterprise business. These products enable users to protect computer and mobile devices against viruses and other threats, remove advertisements and unused applications, and secure sensitive information during online access. Products include Kaspersky Anti-Virus, Kaspersky Internet Security, Kaspersky Total Security, Kaspersky Security Cloud, and Kaspersky Endpoint Security Cloud.

Alorica Business Intelligence And Analytics Technology

Azure Databricks provides the latest versions of Apache Spark and allows to seamlessly integrate with open source libraries.
Azure Data Factory is Azure's cloud ETL service for scale-out serverless data integration and data transformation
Azure Data Lake Analytics is an on-demand analytics job service that simplifies big data.
Azure Machine Learning service empowers developers and data scientists with a wide range of productive experiences for building, training, and deploying machine learning models.
Azure Text Analytics API is a cloud-based service that provides advanced natural language processing over raw text including functions such as sentiment analysis, key phrase extraction, named entity recognition, and language detection.
Azure Translator is a cloud-based machine translation service that extends the reach of apps in more than 60 languages.
Databricks is a data analytics tool that simplify big data processing and free users to focus on turning data into value.
Databricks Unified Analytics Platform helps organizations accelerate innovation by unifying data science with engineering and business.

Alorica IT Management Technology

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.
Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.
Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.
Microsoft SQL Server Integration Services is a component of the Microsoft SQL Server database software that can be used to perform a broad range of data migration tasks.
Microsoft System Centre Configuration Manager is a systems management software product for managing large groups of computers running Windows NT, Windows Embedded, macOS (OS X), Linux or UNIX, as well as Windows Phone, Symbian, iOS and Android mobile operating systems. Configuration Manager provides remote control, patch management, software distribution, operating system deployment, network access protection and hardware and software inventory.
Oracle Forms is a software product for creating screens that interact with an Oracle database.
Rapid Recovery facilitates the backup, protection and recovery of files, apps, systems and data whether they're physical, virtual or cloud based.
ServiceNow is a platform-as-a-service provider of IT service applications.

Alorica Operations Software Technology

Bizagi is a process modeling and intelligent automation software company with a mission to help organizations achieve digital transformation.
Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.
Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

Alorica E-commerce Technology

Shopify is a commerce platform to help you build a secure and customizable ecommerce website for your brand.
WooCommerce is an eCommerce plugin for Wordpress

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