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Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down.

Website https://www.transcom.com
Ticker TWW
Revenue $621 million
Employees 17,238 (9,414 on RocketReach)
Founded 1995
Address 15 Rålambsvägen, Stockholm, Luxembourg 112 5, SE
Phone +46 8 120 800 80
Technologies
Industry Outsourcing and Offshoring Consulting, Call Centers & Business Centers, Delivery Service, Business Process Outsourcing, Business Services, Transportation, Customer acquisition and retention, Software, Customer care and technical support, Credit collection, Debt purchase, Back office, Legal services, Market research and intelligence, CRM consulting, Translation and interpretation
Web Rank 274194
Web Visits 234600
Keywords Client Support, Brand Support, Customer Experience, Digital Cx, Cx Services, Customer Service Outsourcing, Omnichannel Support, Contact Center Solutions, Business Process Outsourcing, E Commerce Customer Support, Global Customer Service, Customer Support Outsourcing, Call Center Services, Customer Care, Tech Support, Outsourced Customer Service, Customer Service
Competitors Alorica, Genpact, Serco, Sitel UK & Ireland, Atento, Concentrix, Arvato, TTEC, Intelenet Global Services, SYKES LATAM +38 more (view full list)
SIC SIC Code 73 Companies, SIC Code 738 Companies
NAICS NAICS Code 54161 Companies, NAICS Code 54 Companies, NAICS Code 56 Companies, NAICS Code 541613 Companies, NAICS Code 541 Companies, NAICS Code 561 Companies, NAICS Code 5416 Companies, NAICS Code 48 Companies

Transcom Questions

The Transcom annual revenue was $621 million in 2026.

Jakob Westgren is the Senior Vice President - Head of IT Products and Partners of Transcom.

9,414 people are employed at Transcom.

Transcom is based in Stockholm, Luxembourg.

The NAICS codes for Transcom are [54161, 54, 56, 541613, 541, 561, 5416, 48].

The SIC codes for Transcom are [73, 738].

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