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Rob King Location
Shelbyville, KY, US
Rob King Work
2025 -now Director of Client Services @
2024 -2024 SWAT Director @
2021 -2024 Project Program Director @
2021 -2024 Project Director @
2019 -2021 Project Manager @
2019 -2020 Senior Site Manager @
2018 -2019 Senior Site Director @
2018 -2019 Senior Director @
2015 -2018 Director of Support Operations @
2015 -2018 Director of Support @
2014 -2015 Senior Operations Manager @
2009 -2014 Operations Manager @
2009 -2009 Project Coach @
2006 -2008 Team Manager @
Rob King Education
Verona Area High School 2001-2005
Rob King Skills
Call Center
Workforce Management
Customer Experience
Contact Centers
Call Center Development
IEX
Customer Satisfaction
Escalation
Telecommunications
Technical Support
Service Delivery
Customer Service Management
Troubleshooting
Resource Management
Coaching
Management
Quality Assurance
Leadership
Training
Call Centers
Team Management
Time Management
Program Management
Customer Retention
Outsourcing
Interviews
Hiring
Vendor Management
Customer Service
Contact Center Operations
BPO
CRM
Onboarding
Sla
Avaya
Operations Management
Team Leadership
Team Building
Process Improvement
Employee Training
Microsoft Office
Rob King Summary
Rob King, based in Shelbyville, KY, US, is currently a Director of Client Services at Transparent BPO. Rob King brings experience from previous roles at Continuum Global Solutions and Maximus. Rob King holds a 2001 - 2005 Verona Area High School. With a robust skill set that includes Call Center, Workforce Management, Customer Experience, Contact Centers, Call Center Development and more. Rob King has 1 emails on RocketReach.
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