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Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPS partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We help our clients across healthcare, banking and financial services, communications, media, technology, retail and utilities reimagine their business with our UnBPO(TM) approach. Our team of over 35,000 Firstsourcers, globally, is driven to Make It Happen for our clients, solving their biggest challenges. We are a trusted growth partner for over 200 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and the Philippines.

Website http://www.firstsource.com
Ticker FSL
Revenue $747.9 million
Employees 22,675 (11,034 on RocketReach)
Founded 2001
Address 2nd, 3rd, 4th & 5th Floor, Paradigm B, Mindspace, New Link Road, Malad West, Mumbai, Maharashtra 400064, IN
Phone +44 20 8237 4500
Fax (502) 515-5364
Technologies
Industry Software, Outsourcing and Offshoring Consulting, Custom Software & Technical Consulting, Customer Service, Business Process Outsourcing, Enterprise Software, Insourced Operations, Customer Management, Outsourcing, Business Transformation, Professional Services, Customer Experience, Telecommunications, Business Consulting, Hardware, Social Media Management, Inbound Telephony, Outbound Telephony, Customer Analytics, Data Processing, Data Analytics
Keywords Business Services, Business Process Outsourcing, Outsourcing Solutions, Customer Service, Analytics Solutions, Data Analytics, It Services, Data-Driven Solutions, Technology Solutions, Transformational Services, Managed Services, Technical Support, Digital Transformation, Omnichannel Support, Operational Excellence, Global Outsourcing, Back Office Solutions, Process Automation, Customer Experience, Contact Center
Competitors Cognizant, Alorica, Genpact, Wipro, Sitel UK & Ireland, Concentrix, TTEC, Intelenet Global Services, HGS Canada Inc., SYKES LATAM +40 more (view full list)
SIC SIC Code 73 Companies, SIC Code 874 Companies, SIC Code 87 Companies, SIC Code 737 Companies
NAICS NAICS Code 541612 Companies, NAICS Code 541 Companies, NAICS Code 5416 Companies, NAICS Code 54161 Companies, NAICS Code 54 Companies

Firstsource Questions

The Firstsource annual revenue was $747.9 million in 2026.

Dinesh Jain is the Chief Financial officer of Firstsource.

11,034 people are employed at Firstsource.

Firstsource is based in Mumbai, Maharashtra.

The NAICS codes for Firstsource are [541612, 541, 5416, 54161, 54].

The SIC codes for Firstsource are [73, 874, 87, 737].

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