Jon Williams Email
VP of Operations @ Transparent BPO
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Jon Williams Location
- St. Catherine Parish, Jamaica
Jon Williams Work
- 2023 -now VP of Operations @
- 2016 -2023 Sr. Site Director @
- 2013 -2016 Call Center Manager @
- 2012 -2013 Manager of Operations @
- 2012 -2012 Sr. Operations Manager @
- 2009 -2012 Sr. Training manager @
- 2004 -2009 Training Manager @
- 2002 -2004 Process and Quality Analyst @
Jon Williams Education
- Berkeley College
(Accounting)
1995-1998 - Berkeley College-New York 1995-1998
Jon Williams Skills
- Training Delivery
- Soft Skills
- Instructional Design
- Performance Management
- Needs Analysis
- BPO
- Call Center
- Call Center Development
- Employee Engagement
- Customer Satisfaction
- Coaching
- Process Improvement
- Contact Centers
- Operations Management
- Outsourcing
- Quality Assurance
- Leadership Development
- Training
- Team Management
- Performance Improvement
- Business Process Improvement
- Six Sigma
- Avaya
- Call Centers
- Contact Center Management
- Workforce Management
- Leadership
- CRM
- Employee Training
- Customer Experience
- Team Leadership
- Vendor Management
- Management
- Inbound Marketing
- Avaya Technologies
- Business Process Outsourcing (BPO)
- Sales
- Software
- Operations
- Microsoft Office
- Business Process Outsourcing Bpo
- Marketing
- Continuous Improvement
- Analysis
- Business Process Outsourcing
Jon Williams Summary
- Jon Williams, based in St. Catherine Parish, Jamaica, is currently a VP of Operations at Transparent BPO. Jon Williams brings experience from previous roles at Transparent BPO, Dell, Wipro BPO and StarTek. Jon Williams holds a 1995 - 1998 Berkeley College. With a robust skill set that includes Training Delivery, Soft Skills, Instructional Design, Performance Management, Needs Analysis and more. Jon Williams has 1 emails on RocketReach.
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Top Transparent BPO Employees
Aaron Merrill
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Idaho Falls, ID, US
Marilyn Soares
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Charlotte, NC, US
Jon Williams
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Abby Christensen
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Mo Kazi
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Emahn Sanchez
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