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Mo Kazi Location
Daytona Beach, FL, US
Mo Kazi Work
2023 -now Vice President Operations @
2022 -2023 Vice President @
2017 -2022 Vice President Of Global Operations @
2016 -2017 Sr. Site Director @
2013 -2016 Country Manager @
2012 -2013 Divisional Vice President @
2008 -2012 SBU Director @ Affiliated Computer Services, A Xerox Company
2003 -2008 Call Center Director @ Affiliated Computer Services, A Xerox Company
2000 -2003 Operations Manager @ Affiliated Computer Services, A Xerox Company
Mo Kazi Education
Sullivan University
Bachelor of Science in Business Administration (Computer Science)
Mo Kazi Skills
BPO
Call Center
Workforce Management
Operations Management
Software Documentation
Outsourcing
Business Process Improvement
Vendor Management
Process Improvement
Customer Satisfaction
Training
Call Centers
Leadership
Change Management
Service Delivery
IT Service Management
Program Management
Management
CRM
Telecommunications
Team Leadership
Recruiting
Budgets
Quality Assurance
Customer Service
Project Management
Disaster Recovery
Team Building
Project Planning
Sales
Team Management
Cross-functional Team Leadership
Customer Experience
Coaching
Business Analysis
IT Management
ITIL
Business Development
Sla
Performance Management
Networking
Account Management
Customer Retention
Strategic Planning
Integration
Mo Kazi Summary
Mo Kazi, based in Daytona Beach, FL, US, is currently a Vice President Operations at Transparent BPO. Mo Kazi brings experience from previous roles at AmplifAI and Alorica. Mo Kazi holds a Bachelor of Science in Business Administration in Computer Science @ Sullivan University. With a robust skill set that includes BPO, Call Center, Workforce Management, Operations Management, Software Documentation and more. Mo Kazi has 1 emails and 1 mobile phone numbers on RocketReach.
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