Mo Kazi Email & Phone Number
Vice President Operations @ Transparent BPO
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Mo Kazi Location
- Daytona Beach, FL, US
Mo Kazi Work
- Vice President Operations @ (June 2023 - Present)
- Vice President @ (May 2022 - June 2023)
- Vice President Of Global Operations @ (August 2017 - March 2022)
- Sr. Site Director @ (April 2016 - August 2017)
- Country Manager @ (December 2013 - April 2016)
- Divisional Vice President @ (June 2012 - December 2013)
- SBU Director @ Affiliated Computer Services, A Xerox Company (June 2008 - June 2012)
- Call Center Director @ Affiliated Computer Services (January 2003 - June 2008)
- Operations Manager @ ACS (January 2000 - January 2003)
Mo Kazi Education
- Sullivan University
Bachelor of Science in Business Administration (Computer Science)
Mo Kazi Skills
- BPO
- Call Center
- Workforce Management
- Operations Management
- Software Documentation
- Outsourcing
- Business Process Improvement
- Vendor Management
- Process Improvement
- Customer Satisfaction
- Training
- Call Centers
- Leadership
- Change Management
- Service Delivery
- IT Service Management
- Program Management
- Management
- CRM
- Telecommunications
- Team Leadership
- Recruiting
- Budgets
- Quality Assurance
- Customer Service
- Project Management
- Disaster Recovery
- Team Building
- Project Planning
- Sales
- Team Management
- Cross-functional Team Leadership
- Customer Experience
- Coaching
- Business Analysis
- IT Management
- ITIL
- Business Development
- Sla
- Performance Management
- Networking
- Account Management
- Customer Retention
- Strategic Planning
- Integration
Mo Kazi Summary
- Mo Kazi, based in Daytona Beach, FL, US, is currently a Vice President Operations at Transparent BPO. Mo Kazi brings experience from previous roles at AmplifAI and Alorica. Mo Kazi holds a Bachelor of Science in Business Administration in Computer Science @ Sullivan University. With a robust skill set that includes BPO, Call Center, Workforce Management, Operations Management, Software Documentation and more. Mo Kazi has 1 emails and 1 mobile phone numbers on RocketReach.
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