Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.
Genesys Inbound helps in real-time monitoring of key voice interaction data, including the number of interactions in a queue, average wait times, SLA adherence and staff activities.
Genesys Outbound provides an innovative and tightly integrated outbound dialing solution that maximizes agent utilization and reduces call abandonments, enabling you to efficiently connect live contacts with contact center agents to improve campaign results.
Cerner ProFit is a Revenue Cycle Management (RCM) solution that help address the complex challenges of managing financial operations of healthcare organizations.
Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.
Oracle ERP Cloud is a software as a service, SaaS, solution for businesses to control and manage multiple facets of their business. The ERP cloud offering provides management for their accounting, procurement processes, projects and more throughout the company.
Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.
Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts.
ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas, and manage projects with colleagues, clients, partners and suppliers.
Akamai mission is to make digital experiences fast, intelligent and secure. their intelligent edge platform surrounds everything, from the enterprise to the cloud.
Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.
Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
SD-WAN is a software-defined approach to managing the wide-area network that allows companies to scale cloud-based applications across thousands of endpoints.
Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.
Cerner Direct is a Health Information Service Provider (HISP) that enables users to exchange clinical and administrative messages including personal health information, referral, discharge documents, lab results, and electronic health record (EHR) data.
Cerner PowerChart is a family of Electronic Medical Record system designed to create an enterprise-wide, multifacility, multi-entity, longitudinal electronic medical record (EMR). PowerChart streamlines the workflow process into one desktop application that provides access to the functions that support the electronic medical record.
GE Centricity is a healthcare IT software systems from GE Healthcare. It includes software for independent physician practices, academic medical centers, hospitals and large integrated delivery networks.
Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.
Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.
Docker Cloud allows IT Ops team to deploy & manage Dockerized applications, from single container apps to distributed microservices stacks to any infrastructure.
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.
GoCD is an open source tool which is used in software development to help teams and organizations automate the continuous delivery of software. It supports automating the entire build-test-release process from code check-in to deployment.
R1 RCM Business Intelligence And Analytics Technology
Azure Machine Learning service empowers developers and data scientists with a wide range of productive experiences for building, training, and deploying machine learning models.
Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based insights across all devices.
Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...
R1 RCM Programming Languages And Frameworks Technology
AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.
Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.
Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.
Microsoft Azure Functions is an event-driven serverless compute platform which helps users to build and debug workload volumes by managing infrastructure,
Bugzilla is a robust, featureful and mature defect-tracking system, or bug-tracking system. Defect-tracking systems allow teams of developers to keep track of outstanding bugs, problems, issues, enhancement and other change requests in their products effectively. Simple defect-tracking capabilities are often built into integrated source code management environments such as Github or other web-based or locally-installed equivalents. We find organizations turning to Bugzilla when they outgrow the capabilities of those systems - for example, because they want workflow management, or bug visibility control (security), or custom fields.
Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.
Automation Anywhere is the leader in Robotic Process Automation (RPA), the platform on which more organizations build world-class Intelligent Digital Workforces.
Blue Prism pioneers in enterprise robotic process automation software that provides a digital workforce designed to automate complex end-to-end operational activities.
Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.
Azure Active Directory Domain Services (Azure ADDS) provides scalable, high performance, manged domain services such as LDAP, Keberos, Windows Integrated authentication and group policy.
BurpSuite is an integrated platform for performing security testing of web applications. Its various tools work seamlessly together to support the entire testing process, from initial mapping and analysis of an application’s attack surface, through to finding and exploiting security vulnerabilities.
Cisco IronPort WSA is a web proxy that inspects and then either forwards or drops web traffic based on reputation filters or the outcome of inline file scanning.
CareerBuilder is an online employment website, founded in 1995 and with offices in the United States, Canada, Europe and Asia. In 2008, it had the largest market share among online employment websites in the United States, where it was founded.
EthicsPoint is an incident management platform for managing complaint programs from investigation through to resolution in a consistent & customizable workflow.
The Kronos Workforce Central suite of workforce management solutions can be configured to help control labour costs, increase productivity, minimise compliance risk, and more fully engage your employees for stronger business results. It also helps with Recruitment.
Microsoft Academic Knowledge Exploration Service (MAKES) offers a fast and effective way to add interactive academic search and refinement to applications.
HubSpot's marketing software is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place.
Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.
Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.
Microsoft Office 365 provides web, desktop, and mobile apps for outlook, word, excel, powerpoint, onenote, publisher, skype, onedrive, exchange online.
Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
WinAutomation is a desktop automation software solution enables users to create and process automation through the single visual, drag and drop design environment, build processes without writing code, as well as develop the skills and capabilities to accelerate digitization.
Leadfeeder identifies website visitors from Google Analytics data as prospects or customers, tracks their behavior, and automatically sends leads to CRM systems.
Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.
Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile development teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board.
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