Vice President, Global Customer Care @ (September 2003 - April 2015)
General Manager @ Protocol Marketing (January 2002 - January 2003)
Site Director @ APAC Customer Services (January 1993 - January 2002)
Paula Feit Education
University of Denver
Bachelor's degree (Business Administration, Management and Operations)
2006-2012
Paula Feit Skills
Account Management
Analytical Skills
BPO
Banking
Budgets
Business Analysis
Business Development
Business Process Improvement
CRM
Call Center
Call Center Development
Call Centers
Change Management
Client Relations
Client Relationship Management
Coaching & Mentoring
Communication
Conflict Resolution
Contact Centers
Contract Negotiation
Credit Cards
Critical Thinking
Cross-functional Team Leadership
Customer Experience
Customer Loyalty
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Customer Support
Executive Management
Financial Services
Inspiring Teams
Leadership
Leadership Development
Management
Metrics
Multi-Unit Operations
Negotiation
Operational Excellence
Operational Strategy
Operations
Operations Management
Outsourcing
P&L Management
People Management
Performance Management
Persuasion
Problem Solving
Process Improvement
Product Management
Program Management
Relationship Building
Relationship Management
Service-Level Agreements (SLA)
Software Support
Strategic Negotiations
Strategic Planning
Strategic Thinking
Strategic planning and execution
Strategy
Systems Thinking
Team Building
Team Leadership
Team Management
Technology Leadership
Telecommunications
Training
Training and Development (HR)
Vendor Management
Workforce Management
Paula Feit Summary
Paula Feit, based in Denver, CO, US, is currently a Vice President, Consulting at COPC Inc.. Paula Feit brings experience from previous roles at Tech Mahindra, The Results Companies, MoneyGram International and Protocol Marketing. Paula Feit holds a 2006 - 2012 Bachelor's degree in Business Administration, Management and Operations @ University of Denver. With a robust skill set that includes Account Management, Analytical Skills, BPO, Banking, Budgets and more. Paula Feit has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Paula Feit?
Find contact details for 700 million professionals.