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COPC Inc. Information

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COPC Inc. provides consulting, training, certification, benchmarking and research for operations that support the customer experience. The company created the COPC Standards, a collection of performance management systems for call center operations, customer experience management, vendor management, and procurement. Founded in 1996, COPC Inc. began by helping call centers improve their performance. Today, the company is an innovative global leader that empowers organizations to optimize operations for the delivery of a superior service journey. COPC Inc. is headquartered in Winter Park, Florida, U.S., with operations in Europe, Middle East, Africa, Asia Pacific, Latin America, India and Japan. www.copc.com.

Website http://www.copc.com
Revenue $22.4 million
Funding $150000
Employees 240 (130 on RocketReach)
Founded 1996
Address 941 W Morse Blvd Suite 100, Winter Park, Florida 32789, US
Phone (407) 304-9032
Technologies
Industry Business Consulting and Services, Management Consulting, Contact Center Benchmarking, Business Services, Certification, Outsourcing, Performance Improvement Consulting, Training, Vendor Management Organizations
Web Rank 2 Million
Keywords Call Center Operations, Customer Experience Management, Benchmarking, Consulting Services, Training Programs, Certification Services, Operations Consulting, Call Center Training, Customer Support Optimization, Operations Research, Performance Standards, Customer Service Training, Quality Assurance, Process Improvement, Operational Excellence, Customer Experience Consulting, Service Optimization, Contact Center Consulting
Competitors Accenture, Alorica, Genpact, Sitel UK & Ireland, Atento, Conduent, Concentrix, TTEC, Intelenet Global Services, SYKES LATAM +34 more (view full list)
SIC SIC Code 73 Companies, SIC Code 738 Companies, SIC Code 874 Companies, SIC Code 87 Companies
NAICS NAICS Code 51121 Companies, NAICS Code 511 Companies, NAICS Code 511210 Companies, NAICS Code 5112 Companies, NAICS Code 541 Companies, NAICS Code 51 Companies, NAICS Code 54 Companies

COPC Inc. Questions

The COPC Inc. annual revenue was $22.4 million in 2026.

Cliff Moore is the Founder, Chairman of COPC Inc..

130 people are employed at COPC Inc..

COPC Inc. is based in Winter Park, Florida.

The NAICS codes for COPC Inc. are [51121, 511, 511210, 5112, 541, 51, 54].

The SIC codes for COPC Inc. are [73, 738, 874, 87].

Top COPC Inc. Employees

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