COPC Inc. provides consulting, training, certification, benchmarking and research for operations that support the customer experience. The company created the COPC Standards, a collection of performance management systems for call center operations, customer experience management, vendor management, and procurement. Founded in 1996, COPC Inc. began by helping call centers improve their performance. Today, the company is an innovative global leader that empowers organizations to optimize operations for the delivery of a superior service journey. COPC Inc. is headquartered in Winter Park, Florida, U.S., with operations in Europe, Middle East, Africa, Asia Pacific, Latin America, India and Japan. www.copc.com.
View Top Employees from COPC Inc.| Website | http://www.copc.com |
| Revenue | $22.5 million |
| Funding | $150000 |
| Employees | 206 (147 on RocketReach) |
| Founded | 1996 |
| Address | 941 W Morse Blvd Suite 100, Winter Park, Florida 32789, US |
| Phone | (407) 304-9032 |
| Technologies |
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| Industry | Business Consulting and Services, Management Consulting, Contact Center Benchmarking, Business Services, Certification, Outsourcing, Performance Improvement Consulting, Training, Vendor Management Organizations |
| Web Rank | 2 Million |
| Keywords | Customer Experience, Performance Management, Procurement |
| Competitors | Cooperative Response Center (CRC), Eventus Solutions Group, Solomon Associates, The Northridge Group |
| SIC | SIC Code 874 Companies, SIC Code 73 Companies, SIC Code 87 Companies, SIC Code 738 Companies |
| NAICS | NAICS Code 541 Companies, NAICS Code 54 Companies, NAICS Code 51 Companies, NAICS Code 511 Companies, NAICS Code 51121 Companies, NAICS Code 511210 Companies, NAICS Code 5112 Companies |
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COPC Inc. Questions
The COPC Inc. annual revenue was $22.5 million in 2024.
Cliff Moore is the Founder, Chairman of COPC Inc..
147 people are employed at COPC Inc..
COPC Inc. is based in Winter Park, Florida.
The NAICS codes for COPC Inc. are [541, 54, 51, 511, 51121, 511210, 5112].
The SIC codes for COPC Inc. are [874, 73, 87, 738].
Top COPC Inc. Employees
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Rick Zayas
Vice President, CX Strategy and Performance Improvement at COPC Inc.
Summerfield, NC, US34 -
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