Ian Aitchison Email & Phone Number
Chief Executive Officer @ COPC Inc.
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Ian Aitchison Location
- Australia
Ian Aitchison Work
- Chief Executive Officer @ (September 2009 - Present)
- CEO Asia Pacific Region @ (March 2006 - Present)
- Director @ (March 2006 - October 2009)
- Providing Strategy, Guidance and Support @ Service Journey Strategies (January 2021 - August 2024)
- National Contact Centre Manager @ (February 2004 - March 2006)
- Manager - Consulting Services @ (January 2003 - February 2004)
- Call Centre Manager @ Connect Interactive (September 2000 - January 2003)
- Customer Manager - Service Improvement @ (January 1995 - January 2000)
Ian Aitchison Education
- Edinburgh Napier University
BA (Legal Studies and Languages)
1990-1994 - COPC Inc.
Certified Implementation Leader
Ian Aitchison Skills
- Analytics
- BPO
- Business Development
- Business Planning
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Strategy
- Business Transformation
- COPC
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Consulting
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Enterprise Software
- Governance
- IT Operations
- Leadership
- Leadership Development
- Management
- Management Consulting
- Marketing Strategy
- Net Promoter Score
- Offshoring
- Operations Management
- Outsourcing
- PMO
- Performance Management
- Process Improvement
- Program Management
- Recruiting
- Relationship Management
- Resource Management
- Service Delivery
- Six Sigma
- Stakeholder Management
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Training
- Training Delivery
- Vendor Management
Ian Aitchison Summary
- Ian Aitchison, based in Australia, is currently a Chief Executive Officer at COPC Asia Pacific Inc. Ian Aitchison brings experience from previous roles at COPC Asia Pacific Inc, Service Journey Strategies and KAZ Business Services. Ian Aitchison holds a 1990 - 1994 BA in Legal Studies and Languages @ Edinburgh Napier University. With a robust skill set that includes Analytics, BPO, Business Development, Business Planning, Business Process Improvement and more. Ian Aitchison has 2 emails and 1 mobile phone numbers on RocketReach.
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