Rick Zayas's Location
Summerfield, NC, US
Rick Zayas's Work
- Vice President, CX Strategy and Performance Improvement @ COPC Inc.
- Director @ COPC Inc.
- CF and R Customer Services Director @ American Family Insurance
- Senior Consultant @ Propoint Solutions
- Senior Consultant @ Propoint Solutions
- Senior Consultant @ COPC Inc.
- Director Client Relations @ Master Counsel Technologies, LLC
- Director of Senior Market Operations @ Blue Cross NC
- Director of ASO Operations @ Blue Cross NC
- Director of Operations @ Blue Cross NC
Rick Zayas's Education
- Syracuse University - Martin J. Whitman School of Management
Bachelor of Science (Operations Management)
Rick Zayas's Skills
- Process Improvement
- Operations Management
- Change Management
- Project Management
- Cross-functional Team Leadership
- Quality Assurance
- Quality Management
- Performance Management
- Leadership
- Program Management
Rick Zayas's Summary
Rick Zayas, based in Summerfield, NC, US, is currently a Vice President, CX Strategy and Performance Improvement at COPC Inc., bringing experience from previous roles at COPC Inc., American Family Insurance and Propoint Solutions. Rick Zayas holds a Bachelor of Science in Operations Management @ Syracuse University - Martin J. Whitman School of Management. With a robust skill set that includes Process Improvement, Operations Management, Change Management, Project Management, Cross-functional Team Leadership and more, Rick Zayas contributes valuable insights to the industry. Rick Zayas has 3 emails on RocketReach.
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Others Named Rick Zayas
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Cliff Ruden
SVP, Head of North American Sales, CX Strategy and Solutions at COPC Inc.
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Rick Zayas
Vice President, CX Strategy and Performance Improvement at COPC Inc.
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ViewJeffrey Lijffijt
Vice-President Digital CX and Consultancy EMEA at COPC Inc.
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