Rachel Cui Email
President of Great Chinese Operations @ COPC Inc.
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Rachel Cui Location
- Beijing, China
Rachel Cui Work
- 2021 -now President of Great Chinese Operations @
- 2016 -now Director of Chinese Operations @
- 2013 -2016 Senior Consultant @
- 2010 -2013 Consultant @
- 2007 -2008 Contact Center @ Sunny Information and technology (under Lenovo)
Rachel Cui Education
- Tsinghua University
Master of Business Administration (MBA) (MBA)
2014-2017 - Yale University
Master of Business Administration (MBA)
2016-2016 -
Bachelor (Financial English)
Rachel Cui Skills
- BPO
- Outsourcing
- Workforce Management
- Call Center
- Contact Centers
- Call Centers
- Vendor Management
- Six Sigma
- Customer Satisfaction
- Quality Management
- Process Management
- COPC Registered Coordinator
- Training
- Management Consulting
- Process Improvement
- Service Delivery
- Operations Management
- Telecommunications
- CRM
- Strategy
- Customer Experience
- Forecasting
- Business Process Improvement
- Performance Management
- Recruiting
- Change Management
- Team Management
- Leadership
- Analysis
- Consulting
- Business Analysis
- Business Transformation
- Performance Improvement
- Team Leadership
- Program Management
- Quality Assurance
- Stakeholder Management
- Start-ups
- Offshoring
- Coaching
- Operational Excellence
- Management
- Project Management
- Business Intelligence
- Cross-functional Team Leadership
- Banking
- Analytics
- Customer Retention
- Business Development
- Business Strategy
- Sales
- Start Ups
- Strategic Planning
- Operations
- Microsoft Office
- Cross Functional Team Leadership
- Contact Center Operations
- Performance Center
- COPC
- Cross Functional Team
- Copc Registered
- Business Process
Rachel Cui Summary
- Rachel Cui, based in Beijing, China, is currently a President of Great Chinese Operations at COPC Inc.. Rachel Cui brings experience from previous roles at COPC Inc. and Sunny Information and technology (under Lenovo). Rachel Cui holds a 2014 - 2017 Master of Business Administration (MBA) in MBA @ Tsinghua University. With a robust skill set that includes BPO, Outsourcing, Workforce Management, Call Center, Contact Centers and more. Rachel Cui has 2 emails on RocketReach.
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