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Rachel Cui Location
Beijing, China
Rachel Cui Work
President of Great Chinese Operations @ (August 2021 - Present)
Director of Chinese Operations @ (March 2016 - Present)
Senior Consultant @ (May 2013 - March 2016)
Consultant @ (May 2010 - May 2013)
Contact Center @ Sunny Information and technology (under Lenovo) (June 2007 - October 2008)
Rachel Cui Education
Tsinghua University
Master of Business Administration (MBA) (MBA)
2014-2017
Yale University
Master of Business Administration (MBA)
2016-2016
Central University of Finance and Economics
Bachelor (Financial English)
Rachel Cui Skills
BPO
Outsourcing
Workforce Management
Call Center
Contact Centers
Call Centers
Vendor Management
Six Sigma
Customer Satisfaction
Quality Management
Process Management
COPC Registered Coordinator
Training
Management Consulting
Process Improvement
Service Delivery
Operations Management
Telecommunications
CRM
Strategy
Customer Experience
Forecasting
Business Process Improvement
Performance Management
Recruiting
Change Management
Team Management
Leadership
Analysis
Consulting
Business Analysis
Business Transformation
Performance Improvement
Team Leadership
Program Management
Quality Assurance
Stakeholder Management
Start-ups
Offshoring
Coaching
Operational Excellence
Management
Project Management
Business Intelligence
Cross-functional Team Leadership
Banking
Analytics
Customer Retention
Business Development
Business Strategy
Sales
Start Ups
Strategic Planning
Operations
Microsoft Office
Cross Functional Team Leadership
Contact Center Operations
Performance Center
COPC
Cross Functional Team
Copc Registered
Business Process
Rachel Cui Summary
Rachel Cui, based in Beijing, China, is currently a President of Great Chinese Operations at COPC Inc.. Rachel Cui brings experience from previous roles at COPC Inc. and Sunny Information and technology (under Lenovo). Rachel Cui holds a 2014 - 2017 Master of Business Administration (MBA) in MBA @ Tsinghua University. With a robust skill set that includes BPO, Outsourcing, Workforce Management, Call Center, Contact Centers and more. Rachel Cui has 2 emails on RocketReach.
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