ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 75+ global brands, including Fortune 100 and 500 companies. For 30+ years, we have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries. Our award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by 23,000+ colleagues and 25+ engagement hubs worldwide, our innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers.
| Website | https://resultscx.com/ |
| Revenue | $3.2 billion |
| Employees | 15,306 (6,267 on RocketReach) |
| Address | 1700 Markley St Suite 210, Norristown, Pennsylvania 19401, US |
| Technologies |
JavaScript
,
HTML
,
Twitter
+118 more
(view full list)
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| Industry | Outsourcing and Offshoring Consulting |
| Keywords | Outsourced Contact Center, Customer Experience Management, Customer Satisfaction, Cxm Solutions, Customer Service Outsourcing, Customer Support, Contact Center Services, Customer Experience Transformation, Omnichannel Customer Experience, Customer Engagement, Customer Journey Mapping, Business Process Outsourcing, Customer Relationship Management, Global Customer Support, Customer Success, Customer Analytics, Brand Experience, Customer Care, Technical Support, Help Desk Services |
| Competitors | Alorica, Genpact, [24]7.ai, Serco, Sitel UK & Ireland, HGS - Hinduja Global Solutions, Concentrix, TTEC, Intelenet Global Services, Synnex +36 more (view full list) |
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ResultsCX Questions
The ResultsCX annual revenue was $3.2 billion in 2026.
Don Norsworthy is the CFO of ResultsCX.
6,267 people are employed at ResultsCX.
ResultsCX is based in Norristown, Pennsylvania.
Top ResultsCX Employees
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Don Norsworthy
Chief Financial Officer at ResultsCX
Atlanta, GA, US25+ -
Frank Madeo
SVP of Client Solutions at ResultsCX
Newport Beach, CA, US35+ -
Lynita Durrant
Vice President, Client Solutions at ResultsCX
Salt Lake City, UT, US5+5+ -
Timothy Cook
Vice President, Human Resources at ResultsCX
Palm Springs, CA, US25+ -
Star King
VP, US Operations at ResultsCX
Sioux City, IA, US25 -
34
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Kelly O'Brien
Vice President Operations at ResultsCX
St. Louis, MO, US33 -
34
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