1998 -2000 Senior Manager, Operations (Local IT and Desktop support) @
Rocco Dechalk Education
Central Michigan University 1990-1994
Bishop Borgess 1983-1986
Rocco Dechalk Skills
Telecommunications
Call Center
Vendor Management
Managed Services
Program Management
Process Improvement
Customer Experience
VoIP
Cross-functional Team Leadership
Wireless
Solution Selling
Outsourcing
Cloud Computing
Unified Communications
Business Process Improvement
Call Centers
Contact Centers
Customer Satisfaction
CRM
Team Management
Management
Strategy
Training
Team Leadership
Leadership
Analysis
Contract Negotiation
Account Management
Sales Management
Sales
Project Planning
Budgets
Customer Retention
Salesforce.com
Customer Service
Workforce Management
Technical Support
Time Management
Team Building
SaaS
Customer Relationship Management (CRM)
Voice over IP (VoIP)
Customer Relationship Management Crm
Client Services
Voice Over Ip Voip
Cross Functional Team Leadership
Customer Relationship Management
Voice Over Ip
Rocco Dechalk Summary
Rocco Dechalk, based in Colorado, United States, is currently a Vice President Operations at ResultsCX at ResultsCX. Rocco Dechalk brings experience from previous roles at STARTEK, Alorica and Verizon. Rocco Dechalk holds a 1990 - 1994 Central Michigan University. With a robust skill set that includes Telecommunications, Call Center, Vendor Management, Managed Services, Program Management and more. Rocco Dechalk has 3 emails and 1 mobile phone numbers on RocketReach.
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