Rocco Dechalk Email & Phone Number
Vice President Operations at ResultsCX @ ResultsCX
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Rocco Dechalk Location
- Colorado, United States
Rocco Dechalk Work
- Vice President Operations at ResultsCX @ (August 2020 - Present)
- Director, Account Management @ STARTEK (April 2017 - August 2020)
- Vice President, Operations and Strategic Accounts @ (January 2015 - October 2016)
- Director of Operations and Client Services @ (January 2013 - January 2015)
- Senior Manager, Operations (Customer Service Billing Inquiry) @ (May 2010 - January 2013)
- Group Manager, Operations (VOIP Services, Number Portability, E9-1-1 Services) @ (January 2004 - January 2010)
Rocco Dechalk Education
- Central Michigan University
Bachelor of Science (BS) (Psychology)
1990-1994 - Bishop Borgess 1983-1986
Rocco Dechalk Skills
- Telecommunications
- Call Center
- Vendor Management
- Managed Services
- Program Management
- Process Improvement
- Customer Experience
- VoIP
- Cross-functional Team Leadership
- Wireless
- Solution Selling
- Outsourcing
- Cloud Computing
- Unified Communications
- Business Process Improvement
- Call Centers
- Contact Centers
- Customer Satisfaction
- CRM
- Team Management
- Management
- Strategy
- Training
- Team Leadership
- Leadership
- Analysis
- Contract Negotiation
- Account Management
- Sales Management
- Sales
- Project Planning
- Budgets
- Customer Retention
- Salesforce.com
- Customer Service
- Workforce Management
- Technical Support
- Time Management
- Team Building
- SaaS
- Customer Relationship Management (CRM)
- Voice over IP (VoIP)
- Customer Relationship Management Crm
- Client Services
- Voice Over Ip Voip
- Cross Functional Team Leadership
- Customer Relationship Management
- Voice Over Ip
Rocco Dechalk Summary
- Rocco Dechalk, based in Colorado, United States, is currently a Vice President Operations at ResultsCX at ResultsCX. Rocco Dechalk brings experience from previous roles at STARTEK, Alorica and Verizon. Rocco Dechalk holds a 1990 - 1994 Bachelor of Science (BS) in Psychology @ Central Michigan University. With a robust skill set that includes Telecommunications, Call Center, Vendor Management, Managed Services, Program Management and more. Rocco Dechalk has 3 emails and 1 mobile phone numbers on RocketReach.
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Rocco Dechalk
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