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Michael Almazan Location
Nacogdoches, TX, US
Michael Almazan Work
AVP, Global Training and Transformation @ (November 2025 - Present)
Senior Director of Operations and Training @ (June 2025 - November 2025)
Senior Director of Operations @ (January 2022 - June 2025)
Director of Operations and Partner Strategy @ (March 2017 - January 2022)
Assistant Director of Operations @ (May 2016 - March 2017)
Account Leader @ (October 2015 - May 2016)
Site Manager and Account Leader @ (May 2014 - October 2015)
Account Leader @ (January 2013 - April 2014)
Account Leader @ (January 2012 - January 2013)
Project Lead @ (January 2009 - December 2012)
Assistant Tennis Director @ (June 2001 - October 2008)
Michael Almazan Education
DeSales University
Criminal Justice and Pychology (Law)
2001-2005
Michael Almazan Skills
Digital Channels
Customer Satisfaction
Coaching
Scheduling
Call Center
Customer Relations
Operations Management
BPO
Leadership Development
Outsourcing
Excel
Vendor Management
Sales Management
Microsoft Office
Quality Assurance
Telecommunications
PowerPoint
Data Analysis
Team Leadership
Team Building
Account Management
Microsoft Word
Microsoft Excel
Employee Training
Customer Service
Call Centers
Management
Leadership
Salesforce.com
Lead Generation
Social Networking
Cold Calling
Online Marketing
Marketing
Advertising
CRM
Forecasting
Customer Experience
Sales
E-commerce
Solution Selling
Program Management
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)
Contact Centers
Call Center Development
Customer Experience Management
Recruiting
People Management
Business Relationship Management
Word
Customer Relationship Management Crm
E Commerce
Business Process Outsourcing Bpo
Customer Relationship Management
Business Process Outsourcing
Michael Almazan Summary
Michael Almazan, based in Nacogdoches, TX, US, is currently a AVP, Global Training and Transformation at Etech Global Services. Michael Almazan brings experience from previous roles at Etech Global Services. Michael Almazan holds a 2001 - 2005 Criminal Justice and Pychology in Law @ DeSales University. With a robust skill set that includes Digital Channels, Customer Satisfaction, Coaching, Scheduling, Call Center and more. Michael Almazan has 2 emails and 2 mobile phone numbers on RocketReach.
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