Kaylene Eckels Email & Phone Number
President @ Etech Global Services
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Kaylene Eckels Location
- Nacogdoches, TX, US
Kaylene Eckels Work
- President @ (August 2025 - Present)
- Chief Operating Officer @ (February 2017 - Present)
- Vice President Global Operations @ (August 2012 - January 2017)
- Assistant Vice President - Global Operations @ (December 2010 - July 2012)
- Leader, Quality Assurance and Training @ (January 1997 - January 2006)
Kaylene Eckels Education
- Upper Iowa University
Bachelor of Science (B.S.) (Marketing)
1995-1997
Kaylene Eckels Skills
- BPO
- Call Center
- Vendor Management
- Outsourcing
- Operations Management
- Inbound Marketing
- Customer Satisfaction
- Team Management
- Process Improvement
- Team Building
- Quality Assurance
- CRM
- Coaching
- Telemarketing
- Team Leadership
- Offshoring
- Business Development
- Customer Service
- Training
- Performance Management
- Call Centers
- Leadership
- Management
- Workforce Management
- Customer Experience
- Strategy
- Customer Retention
- Cross-functional Team Leadership
- Business Process Improvement
- Account Management
- Telecommunications
- Change Management
- Contact Centers
- Recruiting
- Operational Excellence
- New Business Development
- Lead Generation
- Leadership Development
- Start-ups
- Sales Operations
- Business Analysis
- Sales
- Sales Management
- Strategic Planning
- Salesforce.com
- Business Process Outsourcing Bpo
- Public Speaking
- Customer Relationship Management Crm
- Start Ups
- Cross Functional Team Leadership
- Marketing
- Business Process Outsourcing
- Customer Relationship Management
Kaylene Eckels Summary
- Kaylene Eckels, based in Nacogdoches, TX, US, is currently a President at Etech Global Services. Kaylene Eckels brings experience from previous roles at Etech Global Services, Etech and Dun & Bradstreet. Kaylene Eckels holds a 1995 - 1997 Bachelor of Science (B.S.) in Marketing @ Upper Iowa University. With a robust skill set that includes BPO, Call Center, Vendor Management, Outsourcing, Operations Management and more. Kaylene Eckels has 3 emails and 2 mobile phone numbers on RocketReach.
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