Al Hopper Location
San Antonio, TX, US
Al Hopper Work
- 2024 - now Project Manager @ Etech Global Services
- 2020 - 2024 Senior Insights Leader - Customer Experience @ Etech Global Services
- 2017 - now Principal @ Nagurra Networks
- 2020 - 2022 Co-Owner @ Full Deck Coffee
- 2019 - 2020 Customer Experience Manager @ Black Rifle Coffee Company
- 2017 - 2018 Service Operations Manager @ TaskUs
- 2015 - 2017 Co-Founder | Operations @ SPS DGTL
- Digital and Social Media Servicing @ Citi
- 2009 - 2010 Client Escalations - Fraud Early Warning @ Citi
- 2003 - 2009 Personal Banker @ Citi
Al Hopper Education
- American Public University System
Master of Business Administration (MBA) (Marketing)
2012 - 2015 - Ashford University
Bachelor of Arts (B.A.) (History)
2010 - 2012 - University of West Florida1997 - 1998
Al Hopper Skills
- Credit
- Strategy
- Customer Experience
- Leadership
- Program Management
- Customer Relationship Management Crm
- Banking
- Risk Management
- CRM
- Customer Service
Al Hopper Summary
Al Hopper, based in San Antonio, TX, US, is currently a Project Manager at Etech Global Services. Al Hopper brings experience from previous roles at Etech Global Services, Nagurra Networks, Full Deck Coffee and Black Rifle Coffee Company. Al Hopper holds a 2012 - 2015 Master of Business Administration (MBA) in Marketing @ American Public University System. With a robust skill set that includes Credit, Strategy, Customer Experience, Leadership, Program Management and more. Al Hopper has 2 emails and 1 mobile phone numbers on RocketReach.
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