President and Chief Executive Officer @ (November 2015 - August 2025)
President @ (January 2011 - November 2015)
Chief Operating Officer @ (June 2003 - January 2011)
Director - Call Center Operations @ (January 2000 - January 2003)
Vice President @ (January 1984 - January 2000)
Matt Rocco Education
Dickinson College
BA (Economics)
1980-1984
Cornell University
Masters Certificate (Executive Leadership)
Matt Rocco Skills
Account Management
BPO
Budgets
Business Development
Business Planning
Business Process
Business Process Improvement
Business Strategy
CRM
Client Relations Skills
Coaching
Contact Centers
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Employee Relations
Executive Management
Human Resources
Lead Generation
Leadership
Leadership Development
Management
Management Consulting
Marketing
New Business Development
Operations Management
Outsourcing
P&L Management
Performance Management
Process Improvement
Program Management
Recruiting
Risk Management
Sales
Sales Management
Sales Operations
Servant Leadership
Start-ups
Strategic Partnerships
Strategic Planning
Strategy
Team Building
Team Leadership
Team Management
Telecommunications
Telemarketing
Training
Vendor Management
Workforce Management
Public Speaking
Cross Functional Team
Start Ups
Microsoft Word
Cross Functional Team Leadership
Customer Service
Editing
Matt Rocco Summary
Matt Rocco, based in Nacogdoches, TX, US, is currently a Chief Executive Officer at Etech Global Services. Matt Rocco brings experience from previous roles at Etech Global Services and The Berry Company. Matt Rocco holds a 1980 - 1984 BA in Economics @ Dickinson College. With a robust skill set that includes Account Management, BPO, Budgets, Business Development, Business Planning and more. Matt Rocco has 3 emails and 2 mobile phone numbers on RocketReach.
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