Luis Lee Location
- Mexico City, Mexico
Luis Lee Work
- 2025 -now Key Account Manager @
- 2021 -2024 Sr. Business and Delivery Manager @
- 2020 -2021 Transformation Office Manager @
- 2016 -2019 Capacity Planning and KPIs Manager @
- 2014 -2016 Contact Center Operations Manager @
- 2012 -2014 Call Center Operations Manager @ SYKES México
- 2010 -2012 Call Center Operations Manager @
- 2008 -2010 Gerente de Calidad Contact Center @ Toptel
- 2005 -2008 Líder de proyecto Call Center @
- 2002 -2005 Credit and Risk Analyst @
- 1998 -2002 Call Center Supervisor @
Luis Lee Education
- Diplomado en Desarrollo de Habilidades gerenciales
Diploma (Diplomado en Desarrollo de Habilidades gerenciales)
2012-2012 - Universidad Autónoma Metropolitana
Licenciado (Economía)
2005-2011 - Universidad Anahuac
Diplomado en Centros de Contacto (Call Center/Contact Center)
2008-2008 - Instituto mexixano de teleservicios 2007-2007
- Instituto Mexicano de Teleservicios
Luis Lee Skills
- PowerPoint
- Estrategia empresarial
- VoIP
- Sales
- Microsoft SQL Server
- Voz por protocolo Internet
- Telecommunications
- Negotiation
- Centro de llamadas
- Team Leadership
- Strategic Planning
- Telemarketing
- Liderazgo de equipos
- Microsoft Word
- Operations Management
- Contact Centers
- Customer Service
- Centros de contacto
- Business Strategy
- Project Management
- Coaching
- Outsourcing
- Call Centers
- Telecomunicaciones
- Cambio organizacional
- Sales Management
Luis Lee Summary
- Luis Lee, based in Mexico City, Mexico, is currently a Key Account Manager at Atento. Luis Lee brings experience from previous roles at Atento and Grupo Iusacell. Luis Lee holds a 2012 - 2012 Diploma in Diplomado en Desarrollo de Habilidades gerenciales @ Diplomado en Desarrollo de Habilidades gerenciales. With a robust skill set that includes PowerPoint, Estrategia empresarial, VoIP, Sales, Microsoft SQL Server and more. Luis Lee has 3 emails on RocketReach.
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