2014 -
2021 Executive Vice President and CFO @ SYKES
2011 -
2014 SVP Operations and EMEA Finance @ SYKES
2002 -
2012 Vice President Finance EMEA @ SYKES
1988 -
1995 Controller @
John Chapman Education
The University of Dundee
Bachelor of Science (BSc) (Accounting and Computer Science)
1984
-
1998
University of Dundee
BSc Hons (Accountancy and Computer Science)
1984
-
1988
John Chapman Skills
BPO
Outsourcing
Finance
Call Centers
Workforce Management
Offshoring
Customer Experience
Vendor Management
Service Delivery
Contact Centers
Process Improvement
Transition Management
Operations Management
Business Process Improvement
Team Management
CRM
Inbound Marketing
Performance Management
Customer Satisfaction
Change Management
Management
Project Management
Leadership
Business Strategy
Sales
Strategy
John Chapman Summary
John Chapman, based in Tampa, FL, US, is currently a Non Executive Board Member at Atento. John Chapman brings experience from previous roles at Yellowstone Capital Advisors and SYKES. John Chapman holds a 1984 - 1998 Bachelor of Science (BSc) in Accounting and Computer Science @ The University of Dundee. With a robust skill set that includes BPO, Outsourcing, Finance, Call Centers, Workforce Management and more. John Chapman has 2 emails and 2 mobile phone numbers on RocketReach.
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