Martin Ramirez Email & Phone Number
Country Manager Colombia and Global Operations VP @ Atento
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Martin Ramirez Location
- Bogotá, Bogota, CO
Martin Ramirez Work
- Country Manager Colombia and Global Operations VP @ (July 2026 - Present)
- VP of Global Operations - Efficiency | Operational Excellence @ (July 2022 - Present)
- Global Ops Director, Global Accounts and South American Region. @ (March 2020 - June 2022)
- Senior Manager Eficiencia Planificación @ (September 2018 - March 2020)
- Senior Manager Eficiencia y Calidad - Argentina and Uruguay @ (October 2017 - August 2018)
- Head of Planning @ (August 2013 - October 2017)
- Market Research Consultant @ (September 2012 - August 2013)
- Global Workforce Head @ (April 2005 - July 2012)
- Global Workforce Manager @ (October 2007 - September 2008)
- Workforce Specialist @ (March 2006 - September 2007)
- Customer Service Representative @ (March 2005 - March 2006)
- Administrativo @ Darmont S.R.L. (September 2004 - August 2005)
Martin Ramirez Education
- Universidad del CEMA
Corporate Finance | Finanzas Corporativas
2017-2017 - Cerem Global Business School
Master of Business Administration (M.B.A.) (MBA)
2014-2015 - University of Buenos Aires
Bachelor's degree (Communications - Research & Marketing)
2004-2011 - University of Cambridge
Examination (First Certificate in English)
- FUNCEB - Fundación Centros de Estudios Brasileros
Portugues
Martin Ramirez Skills
- Agile Methodologies
- Analysis
- Analytical Skills
- Artificial Intelligence (AI)
- Avaya
- Avaya Products
- Avaya Technologies
- Bilingual Communications
- Brazilian Portuguese
- Business Intelligence (BI)
- Business Process Improvement
- Business Relationship Management
- Call Center
- Call Center Development
- Call Center stats
- Call Centers
- Change Management
- Client Communications
- Coaching
- Company Leadership
- Contact Centers
- Country Management
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- English
- Financial Controlling
- Fluent English
- Getting The Job Done
- IEX
- Inbound
- Inbound Marketing
- Information Technology
- International Management
- Interpersonal Skills
- Leadership
- MBA
- Management
- Market Research
- Marketing Research
- Marketing Strategy
- Operational Efficiency
- Organizational Leadership
- Outbound
- Outsourcing
- Outsourcing Management
- P & L Oversight
- P&L Forecasting
- P&L Management
- People Management
- Process Improvement
- Results Oriented
- Sales Growth
- Strategic Thinking
- Strategy
- Team Building
- Team Leadership
- Teamwork
- Workforce Development
- Workforce Management
- Workforce Planning
- Workforce Training
- eWFM
- Customer Relationship Management Crm
- Customer Relationship Management
Martin Ramirez Summary
- Martin Ramirez, based in Bogotá, Bogota, CO, is currently a Country Manager Colombia and Global Operations VP at Atento. Martin Ramirez brings experience from previous roles at Atento. Martin Ramirez holds a 2017 - 2017 Corporate Finance | Finanzas Corporativas @ Universidad del CEMA. With a robust skill set that includes Agile Methodologies, Analysis, Analytical Skills, Artificial Intelligence (AI), Avaya and more. Martin Ramirez has 1 emails and 1 mobile phone numbers on RocketReach.
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