Hydro One Technology Stack

Acquired.io allows the users to manage all channels in one place in automated performance driven way.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Customer interaction management

Microsoft Forms is an online surveys and polls creator to collect customer feedback, measure employee satisfaction, and organize team events.

Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.

IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.

Concur is an integrated travel and expense management solution.

Equifax collects, organizes, and manages various financial, demographic, employment, and marketing information.

Equifax Workforce offers tools to manage the HR, payroll, tax management and compliance needs of the employers.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Microsoft Procurement delivers business value through proactive, innovative, compliant, and cost effective global solutions that include engagement of suppliers that are compliant, capable, and competitive.

Oracle Financial Services is a retail banking, corporate banking, and insurance technology solutions provider for the banking industry.

Ada is a computer software company that features a chatbot-based platform that helps enterprise businesses to automate customer experience.

Adobe InDesign is a layout and page design software for print and digital media to create beautiful graphic designs with typography from the world՚s top foundries and imagery from Adobe Stock.

Adobe Photoshop is an advanced graphics manipulation and editing software used for image editing, graphics design and digital art.

Autodesk Vault data management software helps designers and engineers organize design data, manage documentation, and track revisions and other development processes.

Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

Forecast has the needs of digital projects covered. The interface is simple, while focusing on the relevant features that enable you to understand the operations of your business.

Micro Focus is a British multinational software and information technology business that provides software and consultancy.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Amazon CloudFront is a content delivery web service.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

CA eHealth is a key component of CA Enterprise IT Management (EITM) initiative, which provides a complete service-oriented solution to help unify and simplify the management of complex IT computing environments across the enterprise.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

Google Cloud Shell is an online bash shell based on debian with command-line access for managing infrastructure and an online code editor for cloud development.

IBM Tivoli provides Integrated Service Management software to help manage business value of IT's infrastructure

IBM Tivoli Monitoring products monitor the performance and availability of distributed operating systems and applications.

Adobe Analytics is an analytics solution for applying real-time analytics and detailed segmentation across all of your marketing channels.

Alteryx enables the preparation, blending and analysis of data using repeatable workflows, facilitating a faster reporting of analytics for deeper BI insights

BOARD provides a self-service reporting environment: customize any report using drag and drop measures and dimensions of analysis.

Business Intelligence Discoverer is an intuitive ad-hoc query, reporting, analysis, and Web-publishing tool that empowers business users at all levels of the organization to gain immediate access to information from data marts, data warehouses, online transaction processing systems and Oracle E-Business Suite.

Adobe Connect web conferencing software service offers online meetings for collaboration, virtual classrooms and more.

Cisco collaboration offers a range of collaboration endpoints, from IP phone and video devices to Web, mobile and desktop endpoints.

Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.

Cisco Jabber lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.

Cisco TelePresence is a range of products developed by Cisco Systems designed to turn any conference room into a video collaboration hub.

Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.

Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

Adobe Illustrator is a vector graphics editor.

Adobe InDesign is a desktop publishing software application.

Adobe Photoshop is a webtop application for editing images and photos online.

AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.

Autodesk creates design and modelling software and services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries.

Autodesk Inventor is a computer-aided design (CAD) application for 3D mechanical design, simulation, visualization, and documentation.

Autodesk Revit is building information modeling software for architects, structural engineers, MEP engineers, designers, and contractors.

AutoTURN is a third-party CAD software released for the AutoCAD, MicroStation, BricsCAD, IntelliCAD platforms. AutoTURN is used to analyze road and site design projects including intersections, roundabouts, bus terminals, loading bays, parking lots or any on/off-street assignments involving vehicle access checks, clearances, and swept path maneuvers.

Adobe Marketing Cloud is an online marketing and website optimization software that integrates all online marketing platforms into the one dashboard.

Amazon SES is an outbound-only email-sending service built on the reliable and scalable infrastructure.

CIENCE is B2B Lead Generation Platform

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

A scalable platform for organizations to securely centralize, manage, and distribute rich media files with simplicity and speed in a branded environment. 

Instagram is a photgraph & video sharing social networking service for people to easily connect and share with family and friends online.

Later helps to plan, schedule, and manage content for Instagram.

Cloud based storage systems by AWS.

Amazon WorkMail is a secure, managed business email and calendar service.

Citrix XenApp is a customers to shape how the future works. They're advancing digital workspace technology to unify and enrich user experience, secure enterprise apps and data, and simplify ITs ability to configure, monitor, and manage todays increasingly complex hybrid and multi-cloud environments.

Dell EMC VNX series is a family of unified hybrid flash storage arrays that combine block-based and file-based storage solutions in a single platform.

Google Cloud Platform is a suite of cloud computing services that enables developers to build, deploy, and scale applications, websites, and services on the same infrastructure as Google.

IBM AIX (Advanced Interactive eXecutive) is an enterprise-class UNIX operating system for the POWER processor architecture found in IBM Power Systems.

IBM CICS Transaction Server is a family of scalable general-purpose transaction processing solutions

IBM Cloud is a cloud platform that offers the most open and secure public cloud for business with a next-generation hybrid cloud platform, advanced data and AI capabilities, and deep enterprise expertise across 20 industries.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

GIS software for creating maps, conducting spatial analysis and sharing intelligent visualizations.

ArcGIS API for JavaScript is a lightweight way to embed maps and tasks in web applications.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

C++ is a high-level, general-purpose programming language created by Bjarne Stroustrup as an extension of the C programming language, or "C with Classes".

Appian provides a software development platform that combines intelligent automation and enterprise low-code development to rapidly deliver powerful business applications.

Nintex USA Inc. provides workflow automation software and platform for business users, developers, and IT professionals.

Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

SAP Intelligent Robotic Process Automation is a SAP product that helps organisations to design and orchestrate software robots that automates and simplifies business processes to accelerate desired outcomes.

Articulate 360 is a subscription based e-learning platform that has everything course creators need for e-learning development.

CGI PragmaCAD solution provides a flexible workflow automation environment for improvements in service availability, field productivity, and resource optimization critical to the growing demands of a virtual connected workforce.

Easy PDF is a free online PDF conversion tool that can convert files from and to PDF.

ITS Dispatch is a trucking and freight logistics broker software for small and medium businesses.It features a suite of fleet management applications, including dispatch and scheduling, GPS tracking, freight brokerage, and rates and quote management.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

On-Site is a cloud-based software that helps renters and property managers across the country with online applications to instant qualification tools.

OpenText Process Suite is a solution to meet the broad set of process automation needs from providing the needed speed and agility, to supporting the right engagement experiences for users, to offering a braod spectrum of development options for IT and the line-of-business (LOB).

Oracle Sourcing is one of E-Business suite applications, suppliers and supplier users must register with the system.

Azure Active Directory (Azure AD) is enterprise cloud-based identity and access management (IAM) solution.

Cisco ASA Software delivers enterprise-class security capabilities for the ASA security family in a variety of form factors.

Cisco Security Manager is an integrated end-to-end solution that helps administrators enforce consistent access policies, rapidly troubleshoot security events, and view summarized reports across the deployment.

Crowdstrike is a Computer and Network security company which provides revolutionized endpoint protection by unifying next-generation antivirus , endpoint detection and response, and a 24/7 managed hunting service.

CyberArk is a security tool used for the security of privileged accounts through password management.

EnCase is a forensic security software that enables users to quickly search, identify, and prioritize potential evidence, in computers and mobile devices, to determine whether further investigation is warranted.

Fortinet FortiGate is Next Generation Firewall (NGFW) that offers a network security platform, designed to deliver threat protection and performance with reduced complexity.

IBM Intrusion Detection and Prevention System Management is designed to provide robust, real-time security monitoring, management and analysis of networks and servers.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

Broadcom is a fabless semiconductor company that provides semiconductor and infrastructure software solutions for the wire-less and broadband communication industry.

Gigamon provides an intelligent Traffic Visibility Fabric for enterprises, data centers and service providers around the globe

IBM Tivoli Directory Integrator (TDI) performs real-time synchronization for data repositories, with a special focus on identity data, including: Directories, Databases, and Operating system repositories.

The flexibility, simplicity, reliability, and outstanding support makes IssueTrak an outstanding solution for asset management. 20-year track record of performance.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Microsoft SQL Server 2008 is a relational database system which was released in 2008.

Cisco ASA Family of security devices protects corporate networks and data centers of all sizes. It provides users with highly secure access to data and network resources - anytime, anywhere, using any device.

Cisco DWDM System is a suite of passive components used to build and augment dense wavelength division multiplexing (DWDM) networks.

Cisco Prime Infrastructure is an acquired by brookfield infrastructure partners L.P. prime infrastructure group is a mezzanine investment firm. It focuses on acquiring, managing, and operating infrastructure assets in various distinct asset classes, including energy transmission and distribution, and transport infrastructure within OECD countries.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Cisco Unified Contact Center Express (UCCX) is a "contact center in a box" that provides a secure and easy to deploy customer interaction management solution for up to 400 agents.

Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.

Fortinet is a provider of network security appliances that include firewalls, security gateways, and complementary products.

Intel's innovation in cloud computing, data center, Internet of Things, and PC solutions is powering the smart and connected digital world we live in.

Dynamics CRM is a customer relationship management solution from Microsoft, made available as cloud, on-premise or a hybrid solution.

Oracle CRM is customer relationship management system created by Oracle Corporation.

Revenue Grid is a sales engagement, sales automation, and guided selling platform.

Roll is an end-to-end business workflow and project management software for small businesses in the creative service industries, with integrated accounting.

Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.

SAP CRM application is an integrated CRM that targets midsize and large organizations in all industries.

SAP Digital CRM is a simple, yet powerful CRM solution that designed to help smaller sales teams get up and running in minutes, but that delivers many of the same powerful capabilities as our enterprise offering.

Lumion is a architectural visualization tool that allows anyone to build a 3D environment and then create beautiful images, impressive video presentations, and live walkthroughs.

Qualys Penetration Testing solutions improves the effectiveness of network security assessments by eliminating the manual process of running a scan before performing penetration testing using multiple interfaces.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

ServiceNow Change and Release Management application encompasses the planning, design, build, configuration, and testing of hardware and software releases to create a defined set of release components.