Help Scout Technology Stack

24-7 Press Release offers press release distribution solutions and services.

Adly offers tools for targeted engagement to drive social sales.

Agility PR Solutions (formerly MediaMiser) offers a suite of products and services for PR Marketing.

Asana is a task & project management solution for teams. Asana users can share, plan, organize & track the progress of the tasks that each member is working on. 

Local SEO tools andlLocal citation building for local search agencies, consultants & local businesses.

Buffer helps users manage multiple social media accounts at once as well as quickly schedule content from anywhere on the web, collaborate with team members, and analyze rich statistics on how posts perform.

Clearbit develops a suite of business intelligence APIs for modern day firms.

Ada is a computer software company that features a chatbot-based platform that helps enterprise businesses to automate customer experience.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

appear.in is an online video conferencing application designed to enhance collaboration and communication between remote or distributed teams via web or mobile.

Basecamp is a project management and daily task tracking application suitable for use by teams of all sizes, from freelancers and SMBs to large enterprises.

CloudApp is the all-in-one visual sharing platform that they record, host, and share short videos, GIFs, images and visuals to make team conversations faster and more succinct.

Coda is a new type of document that blends the flexibility of documents, the power of spreadsheets, and the utility of apps into one.

Version control and collaboration for writers.

Drag offers shared inbox for Gmail.

Amazon CloudFront is a content delivery web service.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

Envira Gallery is a responsive WordPress gallery plugin.

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

Jenkins is an open source automation server written in Java. Jenkins helps to automate the non-human part of the software development process, with continuous integration and facilitating technical aspects of continuous delivery. It is a server-based system that runs in servlet containers such as Apache Tomcat.

Medium is a blog-publishing platform.

The Windows Azure Platform enables businesses to run critical applications with a higher performance-price ratio by running them on the services platforms data centers on a pay-as-you-go basis.

Amazon Redshift is a fast, fully managed, petabyte-scale data warehouse

DBT (data build tool) is a command line tool that enables data analysts and engineers to transform data in their warehouse more effectively.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Heap is a web and mobile analytics solution which automatically records all actions taken in web & iOS apps, and allows users to define new events without code.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.

Apple iOS is an advanced mobile operating system with its easy-to-use interface, amazing features, and rock solid stability, iOS is the foundation of iPhone.

Mixmax extends Gmail's functionality with email tracking, instant scheduling, reminders, send later, surveys & polls etc.

OpenResty is a full-fledged web application server by bundling the standard Nginx core

Terraform is a tool for building, changing, and versioning infrastructure safely and efficiently.

Ubuntu is a Debian-based Linux operating system and distribution for PCs, smartphones and network servers.

AMP is a way to build web pages for static content that render fast.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

ASP.net is an open source framework for building web applications and services with .NET and C#.

CocoaPods is an application level dependency manager for Objective-C, Swift and any other languages that run on the Objective-C runtime, such as RubyMotion, that provides a standard format for managing external libraries.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Laravel is a free, open-source PHP web framework, created by Taylor Otwell and intended for the development of web applications following the model view controller (MVC) architectural pattern and based on Symfony. Some of the features of Laravel are a modular packaging system with a dedicated dependency manager, different ways for accessing relational databases, utilities that aid in application deployment and maintenance, and its orientation toward syntactic sugar.

Apache Ignite is an open source distributed database for high-performance computing with in-memory speed.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

NetSuite is the world's leading cloud business management software suite made specifically for the needs of high-growth and mid-sized businesses.

PieSync integrates contacts across cloud applications, which means consistency in all apps.

Application Monitoring that finds what you can't see in charts. Scout continually tracks down N+1 database queries, sources of memory bloat, performance abnormalities, and more.

Keep track of everything thats happening on your network from when a user installs a piece of software they shouldnt have, to when your printers toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

Avalara is a leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes such as VAT and Excise. They work within a customers own ERP, POS or ecommerce system to automate tax determination, exemption certificate management and tax return preparation, filing.

ChargeDesk is a Payment management extension for popular third-party applications featuring automatic billing, receipts, and invoicing.

Chaser are determined to build incredible cloud-based credit control software.

cleverbridge provides ecommerce technology, services and expertise for software and cloud companies.

Expensify delivers cloud-based receipt & expense management via a user-friendly web & mobile application with direct integrations to accounting & workflow tools.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Base is a CRM software focused on empowering sales teams to win more deals. By automating tasks, data capture and analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.

Highrise is a contact management system.

Simple CRM to store and share and manage leads and prospects; communicate with team members; and manage follow ups.

HubSpot is a cloud-based inbound marketing software that allows businesses to transform the way that they market online.

Infusionsoft automates lead scoring, prioritizing, organizing & routing, and users can create custom quotes and proposals, automate pipeline updates, and more.

Campfire is a web-based group chat tool that allows its users to set up password-protected chat rooms in a short time period.

Carta helps client to track their orders and inventory. They want to know what to ship, reorder, or thier profit margin? It's easy with Carta!

Close.io, With built-in calling, SMS, and email all in one platform, Close.io is designed to help the customer close more deals.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Sarbacane is a complete email marketing & newsletter solution for creating, sending & analyzing campaigns, with a graphic editor for designing newsletters.

SendinBlue is an packed with powerful email management tools smart list segmentation, responsive email templates, campaign automation, and advanced reporting.

Capterra is a free online marketplace vendor serving as an intermediary between buyers and technology vendors within the software industry.

ChannelReply enables online retailers to manage their marketplace customer service messages with the helpdesk of their choice.

ClientFlow enables organizations​ to organize, track, and standardize client communication and approvals.

Comm100s digital conversation platform powers real-time interactions via web, mobile, and messaging. The company make it easy for brands to answer questions, solve problems, and keep customers happy whenever and wherever they want.

Crisp is a computer & network security firm which provides industrial automation , IT trainings, software development, behavioral science.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Elevio is a Customer Education Platform, that drives up engagement while reducing support loads for sites, by delivering the relevant help they need where and when they need it.

Convey provides solutions to leverage unique intelligence to transform customer delivery into a competitive advantage for the companies.

Needle identifies online customers who need help and matches them with certified advocates who have first-hand knowledge of the product.

Shopify is a commerce platform to help you build a secure and customizable ecommerce website for your brand.

Dashlane makes identity and payments simple and secure everywhere

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Sumo Logic is a log management and data analytics software that creates manageable information based on data feeds. Sumo Logic assesses server, application and website performances by creating graphs and charts based on their activities.

Trustwave provides on demand threat, vulnerability and compliance management services and technologies.

Easy PDF is a free online PDF conversion tool that can convert files from and to PDF.

Google Sheets is a spreadsheet program for data analysis.

PandaDoc is an all-in-one document automation software that streamlines the process of creating, approving, and eSigning proposals, quotes, and contracts.

PartnerStack offers partner relationship management (PRM) software.