Help Scout is the support platform that helps 12,000+ businesses delight and retain more customers across all their support channels. On LinkedIn, you’ll find everything we’re learning along the way—from front-line customer service insights to tips on customer-first culture, with some laughs sprinkled in for good measure. Hit follow to join thousands of support pros and leaders at customer-centric brands who are learning, sharing, and growing together. P.S. Ready to give Help Scout a try? Start now with a free account 👉 https://www.helpscout.com The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2. Try for Free 👉 https://bit.ly/HS_FreeTrial
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The Help Scout annual revenue was $29.4 million in 2026.
Nick Francis is the Executive Coach, Advisor, and Mentor of Help Scout.
175 people are employed at Help Scout.
Help Scout is based in Boston, Massachusetts.
The NAICS codes for Help Scout are [54, 541, 54151, 541511, 5415].
The SIC codes for Help Scout are [73, 737].