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Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up the team to work on higher value customer conversations. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.

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Website https://www.intercom.com
Revenue $174.3 million
Funding $205 million
Employees 1,401 (1,160 on RocketReach)
Founded 2011
Address 55 2nd Street 4th Floor, San Francisco, California 94105, US
Phone (877) 595-5175
Technologies
Industry Software, Software Development, Customer Relationship Management (Crm) Software, Apps, Marketing Automation, Communication Software, Customer Relationship Management, Software Development & Design, Media and Information Services (B2B), Customer Engagement, CRM, Customer Communication, Information Technology, Live Chat, Sales and Marketing, Customer Support, Customer Service, Customer Feedback, Mobile, Messaging, Helpdesk, Internet Services, Messaging and Telecommunications, SaaS
Keywords Customer Service, Seamless Checkout Experience, Customer Engagement, Omnichannel Customer Service
Competitors ActiveCampaign, Drift, LivePerson, Mixpanel, Podium
SIC SIC Code 73 Companies, SIC Code 737 Companies
NAICS NAICS Code 541 Companies, NAICS Code 518 Companies, NAICS Code 51 Companies, NAICS Code 541511 Companies, NAICS Code 54151 Companies, NAICS Code 5415 Companies, NAICS Code 54 Companies

Intercom Questions

The Intercom annual revenue was $174.3 million in 2024.

1,160 people are employed at Intercom.

Intercom is based in San Francisco, California.

The NAICS codes for Intercom are [541, 518, 51, 541511, 54151, 5415, 54].

The SIC codes for Intercom are [73, 737].

Top Intercom Employees

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