Declan Ivory Email & Phone Number
VP Customer Support @ Intercom
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Declan Ivory Location
- Ireland
Declan Ivory Work
- 2022 - now VP Customer Support @
- 2020 - 2022 Director , EMEA Cloud Technical Support, Google @
- 2019 - 2020 Director , Technical Support, EMEA @
- 2017 - 2019 Director , EMEA Support @
- 2014 - 2017 Senior Manager , AWS Support - Europe, Middle East and Africa @
- 2013 - 2014 Senior Site Leader - Dublin, AWS Support @
- 2013 - 2013 Director , Service Operations, Group Technology @
- 2010 - 2013 Director , Service Management, Group Technology @
- 2009 - 2010 General Manager , eircom net @
- 2008 - 2009 General Manager , Data Centre Services @
- 2005 - 2008 Head of Customer Service @
- 2000 - 2005 Head of Operations and Delivery @
- 1997 - 2000 Head of Midrange Systems Support @
- 1996 - 1997 Business Development Executive @
- 1986 - 1996 Systems Engineer and Product Specialist and Account Manager @
Declan Ivory Education
- Griffith College Dublin 1990 - 1991
- University College Dublin
Bachelor Of Engineering (Electronics Engineering)
1982 - 1986 - Presentation College 1977 - 1982
Declan Ivory Skills
- Operations Management
- Financial Management
- IT Service Management
- People Management
- Solution Selling
- Supplier Management
- Contract Negotiation
- IT Strategy
- Business Strategy
- Organisation Change
- Hardware
- Data Center
- ITIL
- IT architectures
- ISO 27001
- Service Management
- Management
- Enterprise Software
- Telecommunications
- Managed Services
- VoIP
- WAN
- Managerial Finance
- Computer Architecture
- Team Leadership
- Project Delivery
- Program Management
- Vendor Management
- Supply Management
- Product Management
- Leadership
- Service Delivery
- Outsourcing
- Cloud Computing
- IT Management
- Business Development
- Pre-sales
- IT Operations
- Amazon Web Services (AWS)
- Customer Support
- Project Management
- Microsoft Excel
- Support
- Trade Compliance
- EMEA
- Pre Sales
- Amazon Web Services Aws
- Compliance
- Amazon Web Services
Declan Ivory Summary
- Declan Ivory, based in Ireland, is currently a VP Customer Support at Intercom. Declan Ivory brings experience from previous roles at Google, Tableau Software and Amazon Web Services (AWS). Declan Ivory holds a 1990 - 1991 Griffith College Dublin. With a robust skill set that includes Operations Management, Financial Management, IT Service Management, People Management, Solution Selling and more. Declan Ivory has 3 emails and 1 mobile phone numbers on RocketReach.
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