Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers. With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels. Founded in 2013, Tidio has grown to 180+ employees and has offices in San Francisco, Szczecin, and Warsaw. Tidio serves customers of all sizes from 205+ countries, including Mercedes, Shell, and Praktiker. Tidio’s live chat widget is viewed by 510 million unique users every month. Visit www.tidio.com to learn more. Visit careers.tidio.com if you want to join our team.
| Website | https://www.tidio.com/ |
| Revenue | $29.4 million |
| Employees | 182 (147 on RocketReach) |
| Founded | 2013 |
| Address | 149 New Montgomery St, San Francisco, California 94105, US |
| Phone | +48 663 001 080 |
| Industry | Technology, Information and Internet, Apps, Software, Messaging, Information Technology, Internet Services, Messaging and Telecommunications, Mobile |
| Keywords | Contact Center Software, Live Chat Software, Helpdesk Ticketing System, Customer Service Platform, Customer Support Automation, Online Chat Tools, Customer Support Tools, Messaging Software, Help Desk Automation, Customer Communication Platform, Sales Chat Software, Website Chat Widget, Conversational Marketing, Customer Engagement Tools, Online Customer Service, Multichannel Messaging |
| Competitors | HubSpot, Zendesk Sell, Freshworks, Intercom, Drift, Olark, Userlike, Crisp, customer platform for small & medium companies, Chatra (by Brevo), Pure Chat +31 more (view full list) |
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The Tidio annual revenue was $29.4 million in 2026.
Tytus Gołas is the CEO of Tidio.
147 people are employed at Tidio.
Tidio is based in San Francisco, California.