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Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises. Today, it’s helping brands make the transition to Generative AI and unlock end-to-end customer experience at scale. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMEs to solve for their customers’ biggest pain points. The company is a Category Leader across platforms including Gartner, G2, Opus Research & more. “Tech Startup of the Year” in the AI category and gold medal for “Best Chat & Conversational Bot” are two of Haptik’s recent awards & recognitions. Its prominent clients include Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool.

Website https://www.haptik.ai
Revenue $27.3 million
Funding $15.7 million
Employees 311 (220 on RocketReach)
Founded 2013
Phone +91 22 2685 4067
Technologies
Industry Business Services, Software Development, Artificial Intelligence, Everyone's Personal Assistant, Data and Analytics, Machine Learning, Text Messaging, Science and Engineering, Product & Service Information, Software, Mobile Marketing, Customer Service, Get Thing Done, Mobile App, Messaging, Tech Startup, Information Technology, Internet Services, Natural Language Processing, Messaging and Telecommunications, Human Augmented Intelligence, Real Time
Keywords Generative Ai Solutions, Conversational Ai, Conversational Commerce, Ai Powered Chatbot, Ai Chatbots For Business, Omnichannel Chatbot, Chatbot Development, Customer Service Automation, Nlp Technology, Ai For Customer Engagement, Enterprise Ai, Machine Learning Platform, Voice Ai Solutions, Ai Assistant, Ai Platform, Artificial Intelligence Solutions, Chatbot Api, Digital Transformation, Automation Solutions
Competitors Zendesk Sell, Freshworks, LivePerson, Intercom, Manychat, Drift, Tidio, Friends Electric, Chatfuel, Crisp, customer platform for small & medium companies +37 more (view full list)
SIC SIC Code 73 Companies, SIC Code 737 Companies, SIC Code 7374 Companies
NAICS NAICS Code 54 Companies, NAICS Code 5415 Companies, NAICS Code 54151 Companies, NAICS Code 541511 Companies, NAICS Code 541 Companies

Haptik Questions

The Haptik annual revenue was $27.3 million in 2026.

Swapan Rajdev is the Co-Founder of Haptik.

220 people are employed at Haptik.

Haptik is based in New York, New York.

The NAICS codes for Haptik are [54, 5415, 54151, 541511, 541].

The SIC codes for Haptik are [73, 737, 7374].

Top Haptik Employees

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